When someone asks a question in the webshop, the email is send to the adress as configured on admin > vm >shop > shop > tab 'shopper information'. (vendor information?)
But when I try to edit that email adress I get this error message:
QuotevmError: Opslaan mislukt door de volgende fout: Het door u ingevulde e-mailadres is al in gebruik. Vul een ander e-mailadres in.
sorry, that is Dutch, which translates to:
can't save email adress because it is already in use. Enter another email adress.
I can only find that email in the database table #__users. So somehow that email adress is connected to a user. How to configure so it is connected to another user?
The joomla user data base depends on having unique e-mail adresses. You can not use the same e-mail address for two users. You have to change the e-mail for the other user to a new unique address. Then you can use the e-mail for this unique user. Really quite simple if you understand the logic.
Jörgen @ Kreativ Fotografi
I got 2 users. I want the emails send to the other user. How to configure that, if not by unique email?
Joomla does NOT accept that two users share the same email. You can not change this.
You have to configure one of the e-mail adresses so that it is forwarded to this other e-mail or you have to override the ask a question template and add a new recipient address.
Jörgen @ Kreativ Fotografi
QuoteJoomla does NOT accept that two users share the same email. You can not change this.
of course, I don't want to change that ???
QuoteYou have to configure one of the e-mail adresses so that it is forwarded to this other e-mail or you have to override the ask a question template and add a new recipient address.
I don't want to override a template.
So it is not possible to assign another user to receive the messages? ???
If not, I will go with creating an extra email account, just to forward to the intended adress, and hope the replyto adress shows the latter.