VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: Perd on March 10, 2019, 13:31:05 PM

Title: Admin creates order, buyer gets link and checks out
Post by: Perd on March 10, 2019, 13:31:05 PM
We sell a range of products which are only compatible with selected other products.
Many times customers are confused and do not now what they should buy.
We are look for a solution where;

1. We (admin) can add products to the basket and create an invoice for a customer.
2. Send a web link (or invoice) to the customer allowing them to complete the checkout.

Is there something like this?
Title: Re: Admin creates order, buyer gets link and checks out
Post by: GJC Web Design on March 10, 2019, 13:58:05 PM
if u enable 'Allow Administrators to change the current Shopper'  in VM admin -> config->checkout  you can as an admin operate as the customer

so login as admin to the front end, create your cart .. go to cart -> and you will be able to select by a dropdown what ever customer u want to "take over" this cart and u check out etc

The customer of course needs an account first

U need to experiment with the access to the order once saved etc .. ther eis a 3rd party ext. for "pending Orders" etc
Title: Re: Admin creates order, buyer gets link and checks out
Post by: Perd on March 10, 2019, 15:36:44 PM
Thank you for this explanation.
It partly solved the requirement - but only for registered customers.
What can be done for customers who have not registered yet?
Title: Re: Admin creates order, buyer gets link and checks out
Post by: GJC Web Design on March 10, 2019, 17:58:29 PM
Have a user "retail"  .. login in ,, make the order and print off / email etc?

Or make a new user for them first and use that
Title: Re: Admin creates order, buyer gets link and checks out
Post by: Milbo on March 11, 2019, 10:36:49 AM
Quote from: GJC Web Design on March 10, 2019, 13:58:05 PM
The customer of course needs an account first

Wrong, you can create a new customer there. Then send the user just the login data and link to the cart. The cart is reloaded and anything nice. Another solution is maybe the Cartsaver, in special when the order is always the same.
Title: Re: Admin creates order, buyer gets link and checks out
Post by: GJC Web Design on March 11, 2019, 13:52:22 PM
QuoteOr make a new user for them first and use that

;)
Title: Re: Admin creates order, buyer gets link and checks out
Post by: Perd on March 11, 2019, 14:38:05 PM
Quote from: GJC Web Design on March 11, 2019, 13:52:22 PM
QuoteOr make a new user for them first and use that

;)

Thank you - this sounds like a good solution.  :)