VirtueMart Forum

VirtueMart 2 + 3 + 4 => Installation, Migration & Upgrade => Topic started by: MalcolmT on September 24, 2017, 00:08:55 AM

Title: Product Categories not loading after update
Post by: MalcolmT on September 24, 2017, 00:08:55 AM
Hi
When I update VM 3.2.2 to 3.2.4 the product category field within product admin just displays a continuous loading icon. This applies to new and existing products.
If I then save the product it loses its category.

The site is Joomla 3.8 and PHP 7.0.23

Any ideas why

Malcolm
Title: Re: Product Categories not loading after update
Post by: GJC Web Design on September 24, 2017, 14:10:46 PM
did u search??

http://forum.virtuemart.net/index.php?topic=137040.90
Title: Re: Product Categories not loading after update
Post by: MalcolmT on September 24, 2017, 22:23:25 PM
Hi
I have tried installing J3.8 over the top of existing installation without success

I am just about to try installing a pre J3.8 backup in order to try installing 3.8 again but not using the updater

Everything was working fine prior to updating

Malcolm
Title: Re: Product Categories not loading after update
Post by: GJC Web Design on September 24, 2017, 22:42:30 PM
the last page of that post has more or less a summary

I think Max says he changed it to an ajax call from VM3.2.0 -- may be wrong

but that is the but of the problem .. the 4 possible reasons given in   http://forum.virtuemart.net/index.php?topic=137040.msg485298#msg485298

has nothing to do with joomla.. it is the method used to retrieve the cat selects changed to an ajax call

check for JS errors
Title: Re: Product Categories not loading after update
Post by: MalcolmT on September 26, 2017, 11:20:26 AM
Couldn't see any JS errors

Driving me crazy!
Title: Re: Product Categories not loading after update
Post by: stawebnice on October 31, 2019, 00:05:12 AM
Check the live_site in configuration.php, if it matches URL of your site. E.g. when your .htaccess adds www to url and live site does not include it, it is causing this problem too.
Title: Re: Product Categories not loading after update
Post by: jenkinhill on October 31, 2019, 11:17:15 AM
This is a two years old thread!