VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: valekichia on July 10, 2017, 15:48:12 PM

Title: Problem with child products and related products
Post by: valekichia on July 10, 2017, 15:48:12 PM
Hello everyone!

This is my environment:
Joomla 3.7.2
Virtumeart 3.2.2

I'm experiencing the following issue.

I'm using the multiple variant custom field to create child products.
If I assign one or more related products to the parent product (or the child products, tested both the possibilities), then in frontend, if you select a child product using the dropdown selector in the product page, the price won't update and everything remains stuck in the loading process.

I can't figure out why this happens (no errors in firebug console).

Can anybody help?

Thank you!
Title: Re: Problem with child products and related products
Post by: jenkinhill on July 10, 2017, 15:52:39 PM
If you have a commercial template or use template overrides then check if this works OK using Protostar.
Title: Re: Problem with child products and related products
Post by: valekichia on July 10, 2017, 17:48:29 PM
Hi jenkinhill, thank you for your reply!
Tested right now on Protostar....same problem!
Any clues?
Title: Re: Problem with child products and related products
Post by: valekichia on July 12, 2017, 10:31:25 AM
Nobody can help?
Title: Re: Problem with child products and related products
Post by: johnkont on July 13, 2017, 10:04:27 AM
I have the same problem for 2 months now.
In some upgrade after 3.0.18.3 virtuemart done something with css...

How ever if you refresh the page while you see the loading circle, the product loads ok.
Title: Re: Problem with child products and related products
Post by: valekichia on July 13, 2017, 11:41:09 AM
hi johnkont, thank you for your contribute!
Glad to hear I'm not the only one experiencing this issue!
I didn't notice that refreshing the page lets it load correctly.
However I'd like to point out for the devs that this needs a better fix...users are not supposed to know the "refresh trick"...  :)

Thank you to anyone will give further help!
Title: Re: Problem with child products and related products
Post by: johnkont on July 18, 2017, 15:58:35 PM
Another problem whoo have the same root is:
When you navigate from one product yo another with vm previous and next links in the upper lft and right corners, and the first product you enter from category view is not a radiolist enabled product...
then when you go with navigation to a radiolist product the css is not loaded and if you select any of sub-products is useless.  8) 8) 8) 8) 8)
Title: Re: Problem with child products and related products
Post by: Avexa on October 20, 2017, 13:08:15 PM
Hello, have you already find the solution of this problem? I have discovered the same issue. Thank you in advance.