I am using :
Joomla version : 3.7.2
Virtuemart version : 3.2.0
I have around 1000 items in Virtuemart. When I select some items in Cart and check out through VM Payment - Paypal , some items are missing in Paypal interface.
Some customers reported that they want to buy some items and add in Cart , and then check out through Paypal. Some items showed in Paypal but some items missed in Paypal. Therefore I tried to test it and found out 2 items cannot completed through Paypal now. (Maybe more items are the same case).
I have checked the stock level but no this issue.
Attached please find the screen :
Cart interface.jpg shows two items in Cart ($49 + $89) + Shipment cost $10.9 = $148.9
Paypal interface.jpg shows the Paypal payment $59.9 (one items $49 + Shipment cost $10.9) The second item missing.
Anyone have idea what is happen ?
Thank you for your help.
I tried to test many times and found out some error
Some of my product name is Chinese Character only. Some of the product name is Chinese + English + symbol.
I can Cart all products in Virtuemart. However when I click paypal payment, the [item_name_X] => empty if the product name is Chinese Character only. [item_number_X] , [amount_X] , [quantity_X] are correct.
I beleive this is the problem why Paypal cannot count the product in total and make it different between Cart and Paypal
Can anyone help me to solve the problem?
Thanks.