Hi,
maybe is a bug maybe not...
I am using Joomla! 3.6.5 and VM 3.2.1 and when a customer choose the Paypal payments and he doesn't complete the order, the order is in pending and I don't receive any email... and the status doesn't change even I set something different. In attached there are some pics.
Maybe is something that i have not full understood.
Thanks
I got the answer here:
http://forum.virtuemart.net/index.php?topic=132553.0
Nice answer :-)