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VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: Laura Chu on March 23, 2017, 23:35:38 PM

Title: Numbers of stock is not changed
Post by: Laura Chu on March 23, 2017, 23:35:38 PM
My joomla version is 3.6.5, Virtuemart is 3, no matter how many products have been sold, the numbers of stock not change at all. Please give me some advice, many thanks.
Title: Re: Numbers of stock is not changed
Post by: jenkinhill on March 23, 2017, 23:52:20 PM
Quote
Virtuemart is 3
3.0.3? 3.0.20? What?

Using default VirtueMart templates or overrides? 
Title: Re: Numbers of stock is not changed
Post by: Laura Chu on March 24, 2017, 03:05:54 AM
Virtuemart3.0.19.1, the template is "t3_bs3_blank", I asked developer, they said it's virtuemart setting not the theme.
Title: Re: Numbers of stock is not changed
Post by: AH on March 24, 2017, 10:25:57 AM
Check the configuration of your order statuses

"Stock handling"
Title: Re: Numbers of stock is not changed
Post by: Jörgen on March 24, 2017, 10:37:32 AM
Hello

You have to set the order to shipped or similar status that clears the reservation and removes it from the stock for the order.

If You don´t do that all You order just reserve stock without taking it from the actual stock value.

regards

Jörgen @ Kreativ Fotografi

Title: Re: Numbers of stock is not changed
Post by: Laura Chu on March 24, 2017, 22:12:22 PM
Thank you so much Jörgen, you are right.
Title: Re: Numbers of stock is not changed
Post by: Jörgen on March 25, 2017, 09:20:20 AM
Hello Laura

You are welcome, I marked the first reply also to solved.  ;)

regards

Jörgen @ Kreativ Fotografi
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