Print Page - Blank page in media files

Title: Blank page in media files
Post by: geraldkoo on March 23, 2017, 06:38:13 AM

Hi All

i am using virtuemart 3.0.8 , when i go into virtuemart / media files
http://relitespecialty.com/administrator/index.php?option=com_virtuemart&view=media
It gives me a blank screen.

I tried turning on debug messages - but it shows nothing
system memory is at 256mb
error log :
2017-03-23 04:18:01 ERROR vmError: Blocked attempt setId 1 604
2017-03-23 04:25:53 ERROR vmError: Warning extension of the image is a png, tpcdf has problems with that in the header, choose a jpg or gif

Does not seems related to the error.

Setting   Value

PHP Built On   Linux gt2.websitewelcome.com 3.12.65-188.ELK6.x86_64 #1 SMP Thu Oct 20 23:27:48 CDT 2016 x86_64
Database Version   5.5.51-38.2
Database Collation   utf8_unicode_ci
Database Connection Collation   utf8mb4_general_ci
PHP Version   5.4.45
Web Server   Apache
WebServer to PHP Interface   cgi-fcgi
Joomla! Version   Joomla! 3.6.5 Stable [ Noether ] 1-December-2016 22:46 GMT
Joomla! Platform Version   Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent   Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36

Any help is welcome

Title: Re: Blank page in media files
Post by: jenkinhill on March 23, 2017, 12:26:32 PM

Quote from: geraldkoo on March 23, 2017, 06:38:13 AM
i am using virtuemart 3.0.8

Really? That is a very old version.

Quote
2017-03-23 04:18:01 ERROR vmError: Blocked attempt setId 1 604

Is the sort of error sometimes seen in poorly constructed quickstart Joomla/template/VM sites

A completely blank screen is usually a 500 error, which will be recorded in the actual server error log. If you can't access this then install the Rupostel fatal error plugin to display the error. http://forum.virtuemart.net/index.php?topic=117042.0

Title: Re: Blank page in media files
Post by: geraldkoo on March 24, 2017, 05:11:36 AM

thanks seems like the error is
1 Allowed memory size of 268435456 bytes exhausted (tried to allocate 35640 bytes) in file: /home/relite/public_html/administrator/components/com_virtuemart/helpers/img2thumb.php line: 111

Does that means i need to increase the server memory?

Title: Re: Blank page in media files
Post by: jenkinhill on March 24, 2017, 13:26:04 PM

Suggests to me you have some very large media files there! Yes, increase memory_limit in php.ini to 512M

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VirtueMart 2 + 3 + 4 => General Questions => Topic started by: geraldkoo on March 23, 2017, 06:38:13 AM