Print Page - Blank invoice attachements

Title: Blank invoice attachements
Post by: katie@morsosparesdirect on September 22, 2016, 10:55:02 AM

Hi, I am using Virtuemart 3.0.12 / Joomla 3.4.8
I have both Paypal and Worldpay on my website. When someone pays through Paypal I get both a shopper notification and an attached PDF invoice. When they pay through Worldpay, I get the notification but the attached PDF invoice is blank (when I say blank, it's showing the company header/address and the invoice number/date at the top but the rest of the page is blank). Any help would be really appreciated.
Thankyou

Title: Re: Blank invoice attachements
Post by: GJC Web Design on September 22, 2016, 11:02:49 AM

the current latest versions are Joomla 3.6.2 & VM3.0.18

I would try that first with all the normal warnings about upgrading

If you delete the pdf invoice from your site and remake it from the admin do u see the same problem?
Try with error reporting etc full up

Title: Re: Blank invoice attachements
Post by: katie@morsosparesdirect on November 02, 2016, 10:29:25 AM

Thankyou. This has been done and I'm now running Joomla 3.6.4 but the problem remains. I'm getting the complete invoice attachment for Paypal but not for Worldpay. Any other thoughts would be really appreciated.

VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: katie@morsosparesdirect on September 22, 2016, 10:55:02 AM