VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: jimpett81 on September 19, 2016, 17:39:37 PM

Title: Order confirmations
Post by: jimpett81 on September 19, 2016, 17:39:37 PM
Hi All,

I have a problem that I have not found an exact match for in the forum so am going to ask directly, I have searched but all the issues are not quite what I am facing.

The problem I have is that certain orders are getting confirmed twice - I don't mean just from an email point of view. We do get two emails sent to the customer but that is not the main issue -  I think this is a result of the order itself being confirmed twice.  The issue is that when you look in the order you can see it's status is confirmed twice in the same minute. This does not cause a second order or a duplicate charge just an extra email but the emails are fine on every other order - those that only confirmed once.

I have included my versions below and also attached a screenshot of the section within the orders page of virtuemart.

VirtueMart 3.0.12
Joomla! 3.4.8
One page checkout 2.0.302.141115


Regards,

James
Title: Re: Order confirmations
Post by: GJC Web Design on September 19, 2016, 18:52:55 PM
QuoteVirtueMart 3.0.12

very out of date but as the whole chk out system is handled by the Rupostel OPC you should enquire there

the last OPC I have is com_onepage2.0.308