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Title: VM is not sending email with cancelled payment
Post by: ptrouw on September 12, 2016, 17:55:47 PM

I have included "cancelled" in the VM configuration "Default Order Status to send email to shopper". But if you cancel a payment and return to shopping cart, no message is send.
I have the right status: Cancelled - X. Also configured the payment method that if the payment is cancelled is should change the status to Cancelled. Within Orders I can see that the order status is indeed Cancelled and NO message is send.
I am forgetting a setting somewhere?

Title: Re: VM is not sending email with cancelled payment
Post by: GJC Web Design on September 13, 2016, 00:00:11 AM

should work.....

in the email func helper is $orderstatusForShopperEmail = VmConfig::get('email_os_s',array('U','C','S','R','X'));

Title: Re: VM is not sending email with cancelled payment
Post by: ptrouw on September 13, 2016, 08:43:32 AM

I checked, this function it is exactly this line in orders.php, cart_override and shopfunctionsf, so I assume that all OK.
BTW using J3.6.2 and VM 3.0.16

Title: Re: VM is not sending email with cancelled payment
Post by: GJC Web Design on September 13, 2016, 13:21:03 PM

if it still doesn't work then u need to debug back from this

afaik your config is correct

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VirtueMart 2 + 3 + 4 => General Questions => Topic started by: ptrouw on September 12, 2016, 17:55:47 PM