VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: andrai2 on September 11, 2016, 23:10:15 PM

Title: Client recieves confirmation e-mail after product checkout is done..?
Post by: andrai2 on September 11, 2016, 23:10:15 PM
Hello!

I would like to make such thing, that Client recieves confirmation e-mail automatic after product checkout is done..?
without confimation from admin area

At this moment i have go ot virtuemart-orders and change status form pending to confirmed, than client recieves confirmation e-mail

i think i must select something there virtuemart- configuration - emails, but i try and no luck..

How can i do that...

I would like to make such
joomla 3.6
VirtueMart 3.0.16
Title: Re: Client recieves confirmation e-mail after product checkout is done..?
Post by: AH on September 12, 2016, 09:17:54 AM
The behaviour you are describing is base VM and has been discussed before in the forums.

Emails are not sent if the "default" pending state is set.

You can configure your payment method to use a state other than pending for customer confirmed orders.

Please explain your order status settings and what payment method you are using
Title: Re: Client recieves confirmation e-mail after product checkout is done..?
Post by: andrai2 on September 12, 2016, 23:30:15 PM
Thank you, yes i have to configure payment method, have to put  "Order Status for Pending transactions-  confirmed" / were conformed by shopper, evrything makes sense.
Title: Re: Client recieves confirmation e-mail after product checkout is done..?
Post by: GJC Web Design on September 12, 2016, 23:54:15 PM
Normally u wouldn't use confirmed ... that means "paid"

Typically you make a new status  e.g. "Awaiting Payment"  and send the email on that

then when they pay it can go to confirmed