Hi everyone,
We have a problem with the checkout of the page of one of our clients. During the process of the checkout, when someone try to confirm a purchase and press the confirmation button, the button get disabled and nothing happens. The only solution is to refresh the page and press the button again. This problem appears in different moments of the confirmation process.
Do someone has the same problem?
will be a template issue... commercial template?
Try with protostar to test
It´s our template, not commercial. We don´t know which is the relation that could be between the template and the checkout component. Do you have any idea of where could be the problem or the conflict with the template?
Thanks
compare the cart template of the std files with yours
the chkout but is disabled by a JS routine to prevent multiclicks etc
We don´t make the cart template, we have made the Joomla template with Bootstrap 3 with Jquery and we call to the checkout component of virtuamart. We only modify the CSS.
Would be helpful to have a link to the site. A look into the head might reveal some problem.
Any extensions installed?
Stefan
The link is http://ume2010.es/es/.
It is in Spanish.
Extensions: Virtuemart, osmap
Thank you
I also suggest to install our last http://dev.virtuemart.net/attachments/download/1010/com_virtuemart.3.0.17.4_extract_first.zip
something goes wrong in this script
</script>
<script id="vm.checkoutFormSubmit_js" type="text/javascript">//<![CDATA[
jQuery(document).ready(function($) {
jQuery(this).vm2front("stopVmLoading");
jQuery("#checkoutFormSubmit").bind("click dblclick", function(e){
jQuery(this).vm2front("startVmLoading");
e.preventDefault();
jQuery(this).attr("disabled", "true");
jQuery(this).removeClass( "vm-button-correct" );
jQuery(this).addClass( "vm-button" );
jQuery(this).fadeIn( 400 );
var name = jQuery(this).attr("name");
$("#checkoutForm").append("<input name=\""+name+"\" value=\"1\" type=\"hidden\">");
$("#checkoutForm").submit();
});
}); //]]>
</script>
it adds the disabled att , adds the class vm-button, adds the hidden element .. then stops with no errors
perhaps try to eliminate the mix of jQuery and $
so
jQuery("#checkoutForm").append("<input name=\""+name+"\" value=\"1\" type=\"hidden\">");
jQuery("#checkoutForm").submit();
or as Max says.. try the latest version
I will try to change $ for Jquery Where is the file?
Thank you
cart template default.php
but code is completely different to yours in vm3.0.16 .. so your obviously not using the latest
I have changed $ for jQuery, there was no change. I am going to install the new version, but in test environment.
Thank you
I have installed the version 3.0.17.4 and joomla 3.6 the problem is the same.
Thank