Our website has issues with this
The pattern seems to be, I only receive a confirmation email when the payment was succesful through worldpay.
If the payment page was not successful then the website still raises an order and reserves the stock. When the buyer tries to go an complete the transaction they find that their original choice has been set to sold and they cannot buy it so either give up or try again with another SKU.
The main issue is to workout why worldpay payments are failing? Any ideas on how to identify the issue?
Well.. first versions your using and the exact plugin your using
What is the "Worldpay" plugin?
if commercial then pass this to the developer
the logic of confirm/fail etc etc is done in the public function plgVmOnPaymentNotification() if this plug uses standard VM methods
Hi - Its the "WORLDPAY PAYMENTS PLUGIN" supplied by Virtuemart - so Virtuemart is the developer I assume?
Virtuemart and Joomla are both up to date versions
there is nothing in the standard install called Worldpay.... link?
QuoteVirtuemart and Joomla are both up to date versions
how many times have we heard that.. ;)
http://extensions.virtuemart.net/payments/worldpay-html-redirect-detail
Support for extensions bought from that site is by ticket: http://extensions.virtuemart.net/support-updates