VirtueMart Forum

VirtueMart 2 + 3 + 4 => Installation, Migration & Upgrade => Topic started by: mrtechguy on May 22, 2016, 18:24:01 PM

Title: Unable to change shipping address
Post by: mrtechguy on May 22, 2016, 18:24:01 PM
Hi All,
I am having a few issues since I updated to the most recent VM (3.0.16) and Joomla (3.5.1), most of these issues I have resolved however there is one outstanding that I just cannot figure out.

When I attempt to add or modify a shipping address it just doesn't work. I don't appear to get any error messages at all (even with all debugging features turned on).

When I say not working above I mean I can fill in all of the address fields and then click save. After doing so I am redirected to the main "Your account details" page. The address is not saved anywhere, and no error messages appear. The same thing happens if I try and edit the bill to address on this page. The changes are not saved and I am redirected back to the page.

Due to the nature of the website I am not able to provide login details of it, however, if anyone would like to have a more in depth look please don't hesitate to email or pm me.

Thanks in advance,
mtg
Title: Re: Unable to change shipping address
Post by: GJC Web Design on May 22, 2016, 19:29:44 PM
have you non public menus to the accounts page etc?

you cannot
Title: Re: Unable to change shipping address
Post by: mrtechguy on May 23, 2016, 07:39:01 AM
I'm not sure if I entirely understand what you are saying here?
Title: Re: Unable to change shipping address
Post by: GJC Web Design on May 23, 2016, 21:10:00 PM
joomla menus to e.g. vm my account page set to registered.. can not be
Title: Re: Unable to change shipping address
Post by: mrtechguy on May 24, 2016, 06:18:57 AM
But then members of the public would see the options to change password etc?
Title: Re: Unable to change shipping address
Post by: GJC Web Design on May 24, 2016, 09:58:45 AM
and have u tried to see what really happens?

anyway there are simple ways to hide the menu by detecting if the the user is logged in



Title: Re: Unable to change shipping address
Post by: mrtechguy on May 25, 2016, 19:02:32 PM
I have made all menu items and menus public and I still cannot modify any addresses
Title: Re: Unable to change shipping address
Post by: mrtechguy on May 25, 2016, 19:08:28 PM
I might also point out that I cannot edit the bill to address either. It just redirects back to the incorrect bill to address when I click save
Title: Re: Unable to change shipping address
Post by: mrtechguy on June 01, 2016, 17:59:53 PM
Does anyone have any ideas on this. I'm starting to get rather desperate. Is there any paid support available?
Title: Re: Unable to change shipping address
Post by: jenkinhill on June 01, 2016, 18:53:07 PM
http://extensions.virtuemart.net/support