VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: sorema on May 09, 2016, 20:01:45 PM

Title: empty revenue reports but tons of oders
Post by: sorema on May 09, 2016, 20:01:45 PM
hi you all
i'm using vm from years and only recently upgraded to vm3 version
so i've on my website
joomla 3.5.1
virtuemart 3.0.14 (last available version)

i have tons of orders in backend showing up properly, i can open orders, read, edit and all. BUT in revenue reports everything is empty whatever filter i choose.
absolutely need help.. :( dunno what to do...
thanks in advance
Title: Re: empty revenue reports but tons of oders
Post by: jenkinhill on May 09, 2016, 21:31:06 PM
Well you could try VM3.0.16 - that's the one that is J3.5.1 compatible without applying patches. Nobody else has described your issue on here.

http://dev.virtuemart.net/projects/virtuemart/files
Title: Re: empty revenue reports but tons of oders
Post by: GJC Web Design on May 09, 2016, 23:20:27 PM
you mean the orders /site are migrated recently to VM3 and the revenue report has never worked?
Title: Re: empty revenue reports but tons of oders
Post by: 2cool on August 12, 2016, 16:40:45 PM
Hi I recently discovered this doesn't display right?
I see all orders but the 'Revenue net' and 'Revenue gross' are wrong....
Configured shop with b2b + b2c prices but both use 21% vat.
This is not displayed right in this Revenue report.
Using joomla 3.6.1 - vm 3.0.16

Is there another plugin to solve this or do I need to check something else...

Regards,
Pas
Title: Re: empty revenue reports but tons of oders
Post by: Milbo on August 12, 2016, 19:17:22 PM
It is quite likely that you use the multivendor mode wrong, or that your vendor is not correctly setup.
Title: Re: empty revenue reports but tons of oders
Post by: 2cool on August 12, 2016, 20:04:10 PM
Hi Milbo,
I'm not using this option, should I use this to fix the Revenue display??
I use different shoppergroup for b2b not different vendors.

There's also a problem with my product pricing (http://forum.virtuemart.net/index.php?topic=135115.msg470066#msg470066)
Maybe this is related...

Could you please explain,

Pas
Title: Re: empty revenue reports but tons of oders
Post by: 2cool on September 12, 2016, 15:48:34 PM
Is there any documentation about this revenue report?
Would be real nice to show actual results the right way.
Or perhaps a 3rd party plugin/module to solve this...

Thanks and regards,
Pas
Title: Re: empty revenue reports but tons of oders
Post by: Milbo on September 12, 2016, 20:23:55 PM
You should just check your order item table, maybe there is no vendor ID set. or something like this.
Title: Re: empty revenue reports but tons of oders
Post by: 2cool on September 12, 2016, 22:09:56 PM
Hi Milbo,
Not sure what you mean...Where can I check this, is it in admin panel?

Thnak you,
Pas