VirtueMart Forum

VirtueMart 2 + 3 + 4 => Product creation => Topic started by: edina on April 13, 2016, 14:50:22 PM

Title: Products don't appear in some categories
Post by: edina on April 13, 2016, 14:50:22 PM
Hi,
I have a problem: products don't appear in some categories. So its appear in one category but not in the other.

Joomla 3.5.1
Virtuemart 3.0.14
PHP 5.4.45

Thanks
Title: Re: Products don't appear in some categories
Post by: jenkinhill on April 13, 2016, 15:35:43 PM
Suggest you update to VM3.0.16 - contains fixes to work with Joomla 3.5.1 but test on a backup of your site.

If that does not fix you problem then please explain it better and post a URL.
Title: Re: Products don't appear in some categories
Post by: ClaudioRomeo on April 13, 2016, 15:37:10 PM
Is each product assigned to several categories or to just one? If each product is assigned to just one category, some categories are visible and other categories not?
Title: Re: Products don't appear in some categories
Post by: edina on April 13, 2016, 18:29:33 PM
Thank you for your fast answer. I've updated Virtuemart to 3.0.16 but nothing happened.  :(

My site is www.higieniacentrum.hu. In this category: http://www.higieniacentrum.hu/web%C3%A1ruh%C3%A1z/konyhahigienia/k%C3%A9zi-mosogat%C3%A1s there is one product , but none is listed. The same product is listed in this category:
http://www.higieniacentrum.hu/web%C3%A1ruh%C3%A1z/int%C3%A9zm%C3%A9ny-higi%C3%A9nia . This is the product link: http://www.higieniacentrum.hu/web%C3%A1ruh%C3%A1z/int%C3%A9zm%C3%A9ny-higi%C3%A9nia/sidonia-basic-5-l-detail .

Thanks, Edina
Title: Re: Products don't appear in some categories
Post by: ClaudioRomeo on April 13, 2016, 18:45:41 PM
Please, edina, post the screenshot of:
Title: Re: Products don't appear in some categories
Post by: edina on April 13, 2016, 19:18:46 PM
Thank you for your answer ClaudioRomeo!

I atteched the screenshot of the mentoined things.

Thanks
Title: Re: Products don't appear in some categories
Post by: ClaudioRomeo on April 13, 2016, 19:31:32 PM
It's very difficult for me to read the configuration in your language; so forgive me if I say some stupid thing.
Have you modified your URLs?
Some of them seem to be no longer valid...
Title: Re: Products don't appear in some categories
Post by: edina on April 13, 2016, 19:57:34 PM
I restored the original url. But something happened. When the Urls were wrong, the website was www.higieniacentrum.hu/index.php and in this case the products were in the correct category.,

I set language English for you, so I attechedd the screenshot in English.

Thanks,
Edina
Title: Re: Products don't appear in some categories
Post by: ClaudioRomeo on April 13, 2016, 20:35:47 PM
Are you using some extension for URL rewriting?

Try to clear Joomla cache (System -> Clear cache), both Site and Administrator.
Title: Re: Products don't appear in some categories
Post by: edina on April 18, 2016, 14:21:26 PM
Can anyone else help me? I've tried the advices but nothing worked.
Thanks
Title: Re: Products don't appear in some categories
Post by: ClaudioRomeo on April 20, 2016, 11:21:19 AM
QuoteI restored the original url. But something happened. When the Urls were wrong, the website was www.higieniacentrum.hu/index.php and in this case the products were in the correct category.
What have you modified?
It seems a .htaccess matter
Title: Re: Products don't appear in some categories
Post by: ClaudioRomeo on April 20, 2016, 11:27:51 AM
Does this post http://forum.virtuemart.net/index.php?topic=133903.0 (http://forum.virtuemart.net/index.php?topic=133903.0) apply to your problem?
Title: Re: Products don't appear in some categories
Post by: edina on April 20, 2016, 17:05:40 PM
I'm sorry, but that is not the solution for my problem.
Yesterday I deleted all the bad categories and created new ones. After creating a category I checked if the products are shown. And they were shown. I was happy. But today I did nothing and the product lists from the category page disappeared again. I don't know what happened. The product is in the category:
http://www.higieniacentrum.hu/webaruhaz/konyhahigienia/kezi_mosogatas/sidonia-basic-folyekony-mosogatoszer-5-l-detail
but don't shown in the category page:
http://www.higieniacentrum.hu/webaruhaz/konyhahigienia/kezi_mosogatas
Title: Re: Products don't appear in some categories
Post by: ClaudioRomeo on April 20, 2016, 17:17:03 PM
Quite strange. This behaviour makes me think to a sort of virus. But, first, check your configuration: Configuration -> Configuration -> Shopfront Settings.

Select the default template for your Shop: Use joomla default
Category Template: Use joomla default
Show Children Category: Checked    
Show Manufacturers: Checked
Cart layout: default
Category Layout: No override
Sublayouts for products in category: No override

If the system is set in a such way, does it work?
Title: Re: Products don't appear in some categories
Post by: edina on April 20, 2016, 18:09:35 PM
Thanks for your answer. The system was already set by this way.
Title: Re: Products don't appear in some categories
Post by: ClaudioRomeo on April 27, 2016, 09:04:06 AM
Sorry, I can't reproduce your error.
If you say that the behaviour changed with no modification, maybe there is something wrong in your PC or in your server.