I've just had another one of these ... invoice created, Paypal payment made but no order on file. Definitely not human error this time so now I'm worried I'm losing orders.
Does Virtuemart log errors anywhere that I could check ?
Also something that I've noticed - the Order numbers are sequential as are the order IDs, though they're not linked:
Order number Order ID Order date/time
....... ....... .......
ES8I09826 9843
YD3Z09827 9844 Mar 25 11:18
I7AV09828 9845
E94909829 9846
A4D909830 9847
7E7N09831 9848
H8Q209832 9849
YG1N09833 9850
....... ....... .......
89FZ09853 9870 Mar 30 21:29
RXYR09854 9871 Mar 31 18:14
Now the invoice file date/time for the missing order is Mar 31 09:53 so it should appear between the last two. The file date/time also matches the Paypal payment time of Mar 31 09:53. Also the invoice is for order number XKZV09827 - this seems wrong as well as 09827 was used a week ago !!
David