VirtueMart Forum

VirtueMart 2 + 3 + 4 => Installation, Migration & Upgrade => Topic started by: tomrinkes on March 25, 2016, 11:59:23 AM

Title: catogorie problem
Post by: tomrinkes on March 25, 2016, 11:59:23 AM
Hello,

I have updated my site from 3.0.12 tot .14 but the categorie page is not as it should be.
See picture, what can I do?

Greetings
www.twr-trading.nl

Tom Rinkes(http://www.twr-trading.nl/probleem.jpg)
Title: Re: catogorie problem
Post by: jenkinhill on March 25, 2016, 12:27:28 PM
http://www.twr-trading.nl/rc-electro-auto-s - displays OK for me.
Title: Re: catogorie problem
Post by: tomrinkes on March 25, 2016, 16:21:20 PM
i have replaced 3.014 with 3.012 and that version works fine, but 3.0.14 does not and gifs the error.
it is a live site so i can have any problems and use the old version
Title: Re: catogorie problem
Post by: jenkinhill on March 25, 2016, 16:25:49 PM
You should always test updates on a copy of the live site!  VM3.0.14.1 is under test at the moment, so when it is released try it on a copy of the site. If you still have an issue try with SEF turned off.
Title: Re: catogorie problem
Post by: GJC Web Design on March 25, 2016, 23:24:28 PM
and the screen looks like a fatal error in the cat page rendering ..  not enough to kill the page but enough to stop the process

check the server logs for the error and/or try with the Protostar template
Title: Re: catogorie problem
Post by: tomrinkes on April 14, 2016, 08:43:22 AM
I have traid 3.0.16 and turn off SEF with Protostar template but the first catogie page stays the same.
does any one know what i schould do?

Greetings,

Tom
Title: Re: catogorie problem
Post by: jenkinhill on April 14, 2016, 11:58:47 AM
What shows in the error log?
Title: Re: catogorie problem
Post by: schumi1971 on April 15, 2016, 19:48:21 PM
I have same problem, anyone have a solution?
Title: Re: catogorie problem
Post by: GJC Web Design on April 15, 2016, 23:10:54 PM
love this..
1. question asked
2. get advice and questions asked
3. don't answer and ask if fixed

seems there is something wrong with this sequence...
Title: Re: catogorie problem
Post by: tomrinkes on April 16, 2016, 10:16:20 AM
GJC Web Design; i am not a computerhero so it takes time to figur thinks out, sorry if I move to slow for you.

The errorlog of the server is empty, no problems. Does VM have its own errorlog?

Greetings,

Tom Rinkes
Title: Re: catogorie problem
Post by: GJC Web Design on April 16, 2016, 11:44:47 AM
there are lots of different ways to debug
vm debug on
Joomla debug on
full error reporting on

and that's just at the application level

at server level you have logging and display choices dependent on your host

but the fact that just saying you have a problem with no logging or even a live url will get u no where.. what could we do in this situation?
we haven't seen this problem, you don't explain exactly your situation, what is enabled, your settings.. nothing

its like phoning a car mechanic in the next town and saying the car doesn't work...



Title: Re: catogorie problem
Post by: Jörgen on April 16, 2016, 16:21:11 PM
@GJC

I am not trying to start a fight with You, but he has given an URL, http://www.twr-trading.nl/rc-electro-auto-s (http://www.twr-trading.nl/rc-electro-auto-s)
But as Jenkins sais, this displays OK for me too.

@tomrenkins

Maybe it is a cache problem, have you tried to clear cache, another browser or computer ?
Is it the only category that displays wrongly ?

regards

Jörgen @ Kreativ Fotografi

Title: Re: catogorie problem
Post by: tomrinkes on April 19, 2016, 12:53:29 PM
Hello,

it is only the catorgies that are not working;

http://www.twr-trading.nl/vm/

Greetings,

Tom Rinkes
Title: Re: catogorie problem
Post by: Jörgen on April 19, 2016, 13:03:55 PM
Hello

Try to create a new category replacing the one that is malfunctioning and se if that works.

regards

Jörgen @ Kreativ Fotografi


Title: Re: catogorie problem
Post by: tomrinkes on April 19, 2016, 14:32:25 PM
Hello,

i have made a new catergori but this does not changes anything.

Greetings

Tom
Title: Re: catogorie problem
Post by: Jörgen on April 19, 2016, 15:04:13 PM
So You can not make any new categories, that work ?

All the old ones work ?

When I look at Your page I see this.

regards

Jörgen @ Kreativ Fotografi
Title: Re: catogorie problem
Post by: tomrinkes on April 19, 2016, 15:14:41 PM
i can not make a new cat. that works.

if you choose a product on the home page it works.
if you use the menu at the top no of de cat. work

Greetings tom
Title: Re: catogorie problem
Post by: Jörgen on April 19, 2016, 15:25:45 PM
I don´t know what to do You showed that this:
http://www.twr-trading.nl/rc-electro-auto-s (http://www.twr-trading.nl/rc-electro-auto-s)
does not work. Jenkins sees it I see it.

You say this don´t work:
http://www.twr-trading.nl/vm/ (http://www.twr-trading.nl/vm/)
I tried it it does work:

Is this a problem with Your computer ?
Have You really tried another computer ?

regards

Jörgen @ Kreativ Fotografi
Title: Re: catogorie problem
Post by: jenkinhill on April 19, 2016, 15:29:40 PM
Yes I can see that http://www.twr-trading.nl/vm/ works and debug is on, with no errors shown.
Title: Re: catogorie problem
Post by: tomrinkes on April 20, 2016, 09:18:49 AM
www.twr-trading.nl is the normal site without the vm update

http://www.twr-trading.nl/vm/rc-vliegtuig-kopen-rc-vliegtuig-bestuurbaar-vliegtuig
this is the site with the vm updat tu 3.0.16 that does not work.

i hope this makes it chear.
Title: Re: catogorie problem
Post by: tomrinkes on April 23, 2016, 10:45:51 AM
i'm I the only one with this problem?
Title: Re: catogorie problem
Post by: tomrinkes on April 23, 2016, 11:17:07 AM
i think this is the problem;

Fatal error: Class 'VmHtml' not found in /home/twrtra01/domains/twr-trading.nl/public_html/vm/administrator/components/com_virtuemart/helpers/vmpagination.php on line 211
Title: Re: catogorie problem
Post by: Jörgen on April 23, 2016, 11:20:25 AM
Yes that would be the problem.

But I don´t understand:
Quotewww.twr-trading.nl is the normal site without the vm update

http://www.twr-trading.nl/vm/rc-vliegtuig-kopen-rc-vliegtuig-bestuurbaar-vliegtuig
this is the site with the vm updat tu 3.0.16 that does not work.

How can these be different sites ? They seem to have the same URL ?

Is there a mixup in the SEF ?

regards

Jörgen @ Kreativ Fotografi
Title: Re: catogorie problem
Post by: tomrinkes on April 23, 2016, 11:24:47 AM
the test site has a different url with VM in it.

www.twr-trading.nl/vm/

Do you know a sulition for the categori probleem?
Title: Re: catogorie problem
Post by: GJC Web Design on April 23, 2016, 14:43:40 PM
the /vm links are all 404's now

but back to the problem.. again never seen but to try and fix the fatal add

if (!class_exists('VmHTML')) require(VMPATH_ADMIN.DS.'helpers'.DS.'html.php');

just after line   function getLimitBox ($sequence = 0) { 

line 123

in public_html/vm/administrator/components/com_virtuemart/helpers/vmpagination.php

but why are u the only one getting this error??
Title: Re: catogorie problem
Post by: Jörgen on April 23, 2016, 14:44:11 PM
I think You have the URLs mixed up. I think some content in the new site still refers to the root site. You should look into Joomla configuration Virtuemart and make sure that for example Cookiedomain and other URL's  don' t refer to the root site.

Otherwise is only my advise to try protostar without SEO to see what is going on. Because You get redirected from the VM URL to the non VM URL, when You select categories.

Maybe there is a rewrite in .htaccess ?

regards

Jörgen @ Kreativ Fotografi
Title: Re: catogorie problem
Post by: tomrinkes on April 23, 2016, 14:45:08 PM
this seems to work, still testing but looks oke

http://forum.virtuemart.net/index.php?topic=129536.0
Title: Re: catogorie problem
Post by: tomrinkes on April 23, 2016, 14:52:39 PM
@GJC i do not know why this is happing but I saw one other how had this problem aslo.
thanks for the help, i keep test to see if everthing works.
Title: Re: catogorie problem
Post by: Jörgen on April 23, 2016, 14:56:34 PM
Glad You can use the fix, but it looks strange to me. Like VM can not load the helper because some URL is wrong for Your subdirectory VM install. This works without the fix for almost all others.

regards

Jörgen @ Kreativ Fotografi