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VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: fmlk4u on March 07, 2016, 23:35:51 PM

Title: One collection of subcategories doesn't appear on frontend
Post by: fmlk4u on March 07, 2016, 23:35:51 PM
On the website (latest Joomla and VM version) www.keyboard-centrum.nl everything works fine, except for the accessories categories.
See for example http://www.keyboard-centrum.nl/nl/assortiment/accessoires/standaarden-statieven and see that the page is empty. Attached is a screenshot of the backend: nothing seems to be wrong. I have checked everything and even submitted a ticket at my hosting company. But still there is no solution

Who has a clue, suggestion, answer?

Thanks, Fred

Title: Re: One collection of subcategories doesn't appear on frontend
Post by: Jörgen on March 08, 2016, 08:36:17 AM
Hello

Are the Products maybe made available to only one specific user Group ?

regards

Jörgen @ Kreativ Fotografi
Title: Re: One collection of subcategories doesn't appear on frontend
Post by: fmlk4u on March 08, 2016, 11:58:04 AM
Hello Jorgan,

No, not that I know off. I created the articles of accessoires the same way as all other articles and the same with categories. In the past the accessoires were visible; they are not newly created. Thanks for thinking and response.

Regards, Fred
Title: Re: One collection of subcategories doesn't appear on frontend
Post by: fmlk4u on March 08, 2016, 12:04:43 PM
Hello,

In a staging copy of the website (with VM 3.0.9 instead of 3.0.12) I have the same problem. How can I check differences between categories that show the contents to the frontend and categories that don't?

Kind regards, Fred
Title: Re: One collection of subcategories doesn't appear on frontend
Post by: Jörgen on March 08, 2016, 12:56:44 PM
Hello Fred

Try to add a new Product, don´t make any copy of something old.

If they show, check what differs from the other Products.

If they don´t show, rename the category to something simple "New Category" no fancy letters or anything.

If that does not work, create a new category an move the Products to this category.

If the Products show, move all the Products and delete the old category.

regards

Jörgen @ Kreativ Fotografi
Title: Re: One collection of subcategories doesn't appear on frontend
Post by: fmlk4u on March 08, 2016, 13:30:25 PM
Hello,

Thanks for your advise/suggestions. The first I already did myself: new product in a subcategory, but like the other products it didn't show up. So I will do your other suggestions tonight and let you know the results.

Kind regards, Fred Mellink
Title: Re: One collection of subcategories doesn't appear on frontend
Post by: Jörgen on March 08, 2016, 13:56:49 PM
Have You some other template assigned in these categories ?

The design looks different that the other ones at the same level f.ex occasions.

regards


Jörgen @ Kreativ Fotografi


Title: Re: One collection of subcategories doesn't appear on frontend
Post by: fmlk4u on March 08, 2016, 14:02:52 PM
Hello,

Just found the problem and solution. Don't ask me how the wrong setting was set. This is what I did: I went to Menu's ... Top menu and clicked on menu item Accessoires. On that page the option "Show products" was set to 'no'. After setting to yes, all products, also in the subcategories are visible. Beat me which dwarfs made it wrong.

Again it shows that suggestions from others, even if they are not the solution, helps finding the fix.

Regards, Fred
Title: Re: One collection of subcategories doesn't appear on frontend
Post by: Jörgen on March 08, 2016, 14:32:47 PM
Hello

Nice to see that You found it.

regards

Jörgen @ Kreativ Fotografi
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