Print Page - No order emails and blank page on order status change

Title: No order emails and blank page on order status change
Post by: hisslink on March 05, 2016, 14:51:59 PM

I have a problem with my orders. Shopper and vendor both don't get order emails. Also I get redirected to a blank administrator index when I update an order status. Also the shopper doesn't get the update email.
Other emails from the website do work (for example contactform).
These messages are in the Error log:

ERROR vmError: getOrderStatusName: couldnt find order_status_name for
ERROR vmError: The workflow for P or is unknown, take a look on model/orders function handleStockAfterStatusChanged

Order statusses look normal to me (see attachment).

Does anyone have an idea what the problem could be?

Joomla! 3.4.8
VirtueMart 3.0.12
PHP version 5.6.17

Title: Re: No order emails and blank page on order status change
Post by: GJC Web Design on March 05, 2016, 14:54:46 PM

did u search?

this has been discussed so often on here

tcpdf problems or lack of memory

Title: Re: No order emails and blank page on order status change
Post by: hisslink on March 05, 2016, 15:47:03 PM

I tried searching based on the errors, but I didn't find a solution. Would you be so kind to tell me what to search for? Thank you.

Title: Re: No order emails and blank page on order status change
Post by: GJC Web Design on March 05, 2016, 19:33:53 PM

https://www.google.be/search?q=virtuemart+error+update+an+order+status+site:forum.virtuemart.net

VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: hisslink on March 05, 2016, 14:51:59 PM