VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: blacknine999 on February 14, 2016, 19:47:37 PM

Title: Virtuemart not sending mail when for "Pending" order status
Post by: blacknine999 on February 14, 2016, 19:47:37 PM
Joomla Version 3.4.8
Virtuemart version 3.0.12

I want to know is there anyway virtuemart system can send mail to vendor every time someone click on "Confirm order". In the current scenario it sends mail only after order is confirmed.
I've already searched forum for solution to this problem, but no luck.
I'm using paypal as the only payment method for my shop.

Any help or suggestion would be greatly appreciated.

Thank you.
Title: Re: Virtuemart not sending mail when for "Pending" order status
Post by: GJC Web Design on February 14, 2016, 20:47:29 PM
will this not work?

http://forum.virtuemart.net/index.php?topic=133170.msg461438#msg461438

e.g. set in PP Confirmed by Shopper for pending

send admin mail on that
Title: Re: Virtuemart not sending mail when for "Pending" order status
Post by: jjk on February 14, 2016, 21:27:01 PM
If I remember correctly, this can be achieved with the settings shown in the attached screenshots. (Correct me if I'm wrong)  ;)
Title: Re: Virtuemart not sending mail when for "Pending" order status
Post by: blacknine999 on February 15, 2016, 18:45:07 PM
It didn't worked, i added a new order status "Confirmed by shopper" and assigned it to Pending transactions in paypal payment settings.
But unfortunately i'm still not getting any mails and surprisingly order status has the status of pending.
Title: Re: Virtuemart not sending mail when for "Pending" order status
Post by: jjk on February 15, 2016, 19:43:09 PM
Did you check if the primary email address in your PayPal account settings matches your email in VM's PayPal configuration?
Title: Re: Virtuemart not sending mail when for "Pending" order status
Post by: Milbo on February 17, 2016, 20:52:44 PM
Pending is only sent to admins! Pending is not a real order