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VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: duncan12 on February 11, 2016, 20:07:17 PM

Title: Tax * 7 added to product in the cart
Post by: duncan12 on February 11, 2016, 20:07:17 PM
I have a problem with virtuemart and avatax. check out the screenshot. Here's the issue:

After you login, AvaTax calculates the tax in the cart. But when VirtueMart adds up the total, it multiplies the tax amount times 7. So, for example, as shown in the screen shot, if the tax for a $20.00 product is $1.70, VirtueMart will add $11.90 (7 * 1.7) to the product for a total of $31.90. The price should add up to $21.7, but it is now $31.9.

This is a test version of our site so that we can muck with it while we try to fix. There are no overrides. There are no language overrides. This is the default CSS with the default ProtoStar Joomla template.

Any ideas/suggestions?

Joomla 3.4.8. VirtueMart 3.0.12
Title: Re: Tax * 7 added to product in the cart
Post by: duncan12 on February 11, 2016, 20:57:11 PM
OK, this is super weird. I still don't get it, but the problem seems to be resolved... I think. I went into my shipment methods and set it to tax: apply no rules.

So, the long and short of it is that there is still some sort of bug, but it is related to the tax on shipping.
Title: Re: Tax * 7 added to product in the cart
Post by: GJC Web Design on February 11, 2016, 22:56:05 PM
If it is anything like my TaxCloud US taxes solution this is correct

TaxCloud do the ship tax (some states tax it .. others don't) at their end.. 
it is a tax per bill as such .. so I send the the complete components of the cart (items and shipping and payment charge if there is one separately) and TaxCloud works out the tax and sends it back where it is displayed

So in this case the shipping should be set on no tax rule applied because we only want to send the net amount and let Taxcloud decide to tax it or not

I assume Ava works the same...
Title: Re: Tax * 7 added to product in the cart
Post by: duncan12 on February 12, 2016, 00:53:23 AM
VirtueMart is actually taking the tax on my products and multiplying it by the number 7.

Setting my shipping to "no tax rule" has simply hidden the bug.

Title: Re: Tax * 7 added to product in the cart
Post by: Milbo on February 12, 2016, 11:24:19 AM
Quote from: duncan12 on February 12, 2016, 00:53:23 AM
Setting my shipping to "no tax rule" has simply hidden the bug.

According to the manual. As far as I know it is written in the manual, that the shipment tax must be set to "no tax rule" and the reason is as GJC described.
Title: Re: Tax * 7 added to product in the cart
Post by: Milbo on February 12, 2016, 11:35:38 AM
Btw
http://docs.virtuemart.net/manual/general-concepts/204-tax-and-calculation-rules-overview.html !!
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