VirtueMart Forum

VirtueMart 2 + 3 + 4 => Templating & Layouts => Topic started by: rtringo on January 30, 2016, 18:50:51 PM

Title: Empty Shopping Cart after Show Cart click
Post by: rtringo on January 30, 2016, 18:50:51 PM
Joomla: 3.4.8
VM: 3.0.12
PHP: 5.4.43
Template: KALLYAS

website/store: http://www.pcciworld.org/peacecommunitychurch/index.php/store

New installation getting store setup. Everything appears to be working except the Shopping Cart.
When a Product is Added to Cart, the popup appears with item.
When SHOW CART is clicked it takes me to a blank white page with CART in top left

In Config Templates, I have tried using all kinds of combinations of "use joomla default" and Kallyas default, and even "protostar default"

I have used this combination of Kallyas and VM versions on another website without any problems.

Need some help.
Title: Re: Empty Shopping Cart after Show Cart click
Post by: jenkinhill on January 30, 2016, 19:06:30 PM
Most likely you have "Enable SSL for sensitive areas" in Config/Shop but do not have SSL on the server.
Title: Re: Empty Shopping Cart after Show Cart click
Post by: rtringo on January 31, 2016, 01:44:04 AM
Thanks for suggestion.
I do have SSL and dedicated IP on server (I rechecked to confirm)
However I did uncheck "enable SSL" and it did not make any difference.

Any other ideas or suggestions.
Title: Re: Empty Shopping Cart after Show Cart click
Post by: jenkinhill on January 31, 2016, 12:27:49 PM
Under Joomla Extentions/Templates make the default template Protostar and see if checkout works there.
Title: Re: Empty Shopping Cart after Show Cart click
Post by: rtringo on January 31, 2016, 15:00:27 PM
Changed site default template to Protostar. Shopping Cart worked.

Any ideas why it would not work with Kallyas template? I have a second site on Joomla 3 and VM 3 and the Shopping Cart works fine.

Thanks again for your timely assistance.
Title: Re: Empty Shopping Cart after Show Cart click
Post by: jenkinhill on January 31, 2016, 15:22:57 PM
As the problem is apparently template related, make sure that the template overrides are suitable for VM3.0.12 - maybe the template supplier has updates?

Checking the console I see: 
"NetworkError: 500 Internal Server Error - http://www.pcciworld.org/peacecommunitychurch/index.php?option=com_virtuemart&view=cart"

Check the server error logs for the exact error message.

Title: Re: Empty Shopping Cart after Show Cart click
Post by: rtringo on January 31, 2016, 15:30:52 PM
Thanks for helping to find out where the problem is not located.
Will check logs and contact template vendor.
Title: Re: Empty Shopping Cart after Show Cart click
Post by: Joomlagroup on August 04, 2016, 12:51:50 PM
I had the same prolem with Template: KALLYAS. Fortunately it was solved when finding out this thead from google. Thanks