VirtueMart version 3.0.12
Joomla Version 3.4.8
If I log in as a Super User, I can make a purchase, The shipment method is picked and and go through to the Pay Pal page to pay.
If I log in as a Test User that I created (Fake Customer) I can log in, pick my product, sign in, but I get a message that states I need to select a shipment method, and the message reads: We are sorry, no shipment method matches the characteristics of your order. At this point I cannot check out.
I also cannot check out as a guest, shipment method again does not provide (none to choose from) and does not allow me to check out.
I have tried countless suggestions and different configurations to no avail.
Link: http://www.owens-pro.com/ I have been using sku # 55019 o test with
Any help would be greatly appreciated.
Thank you,
Hello
Both payment and shipment methods can be setup for specific customer groups. Check the shipment and payment methods if they have any strange settings.
Regards
Jörgen @ Kreativ Fotografi
Hello,
Thank you for your reply.
The payment method shows up in all examples and works. The problem is, The Vendor is also the super admin. When I log in as the super admin, everything works as expected. When I log in as a customer, that's when shipment method message pops up and the shopper cannot check out. For some reason the shipment method, isn't working correctly when a customer log in occurs.
Regards,
Also, If I disable OPC (One Page Checkout) the shipment method message goes away and when I check out, the the next page that appears is the We are sorry, no shipment method matches the characteristics of your order. No Shipment selected. At this point I cannot check out.
Have you read my answer? Please check you shipment settings for shopper/customer settings.
Jörgen @ kreativ fotografi
Yes, I did read your answer.
I went back and reviewed the settings. Nothing worked. I then went in and unpublished the 2 methods I had and then republished them. It seems to be working now.
I tried fixing this for nearly two days. It was very frustrating.
Thanks again for your reply.
Never test the frontend of your shop as an admin.. it is a totally invalid test of the shops operation