VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: Funtasy on November 19, 2015, 11:28:21 AM

Title: Checkout not working
Post by: Funtasy on November 19, 2015, 11:28:21 AM
I'm new to virtuemart.
I have added all my articles, send methode and payment methode into the system but when I try to order something, it doens't work.

I have filled in all the forms, check't every box there is but when I click on submit, it just loads the same page again.
Same happends when I try to register a new user during the order.

Did some one had the same problem or knows how to solve this?

Ps. I have VirtueMart 3.0.10 and Joomla! 3.4.5
Title: Re: Checkout not working
Post by: jenkinhill on November 19, 2015, 12:14:36 PM
No URL but sounds like a possible JavaScript issue. Check for js errors.  http://forum.virtuemart.net/index.php?topic=119638.0
Title: Re: Checkout not working
Post by: Funtasy on November 19, 2015, 12:23:39 PM
Alright, I'll check that out

I can add an url but everything is in dutch ...

www.funtasy.be/v5
Title: Re: Checkout not working
Post by: GJC Web Design on November 19, 2015, 15:48:32 PM
We do Dutch as well..  :)

Ouch .. sorry but you chose the wrong template there...  I know it well -  it is truly rubbish .. spent many an unhappy hour with clients sites that used it

My advice is to save your self hours of frustration and get a decent template from e.g. https://www.virtuemarttemplates.eu/

Even if you get this thing to work it will break on your next VM update
Title: Re: Checkout not working
Post by: jenkinhill on November 19, 2015, 16:31:53 PM
I agree, bad template choice which contains code to alter VM function and often seems to screw up. Switch to Joomla's Protostar template to see if checkout works OK there.

I agree with GJ, check out https://www.virtuemarttemplates.eu or  https://www.virtueplanet.com/joomla-templates/
Title: Re: Checkout not working
Post by: Funtasy on November 20, 2015, 10:12:31 AM
Alright, Thanks both.

I'll check those 2 websites out for a new template and will update the website then.
I hope that works.
Title: Re: Checkout not working
Post by: Funtasy on November 20, 2015, 12:38:28 PM
Alright, I have installed a new template and it works now, thanks !
Title: Re: Checkout not working
Post by: jenkinhill on November 20, 2015, 12:55:54 PM
Good to hear.
Title: Re: Checkout not working
Post by: GJC Web Design on November 20, 2015, 14:27:36 PM
which did u use?
Title: Re: Checkout not working
Post by: Viktoras9 on November 22, 2015, 21:19:54 PM
Hello everyone. I am new to virtuemart too. Of course I have issues too. Created shop, added products, but when I want to checkout problems appear.
I cannot edit billing information, shipping adress, even proceed in checkout. All these links redirects me to your "connection is not private" error and after going thru that I am redirected to domain/component/virtuemart/narys/saskaitos_adresas?Itemid=0 (my website is in lithuanian). This path of course does not exist. Can anyone explain me what I am doing wrong? and how to fix it. I just want just to shop as guest and add my info to get purchase.

Joomla 3.4.5 Virtuemart 3.0.12
Title: Re: Checkout not working
Post by: GJC Web Design on November 22, 2015, 22:04:50 PM
Have you got 'Enable SSL for sensitive areas' enabled and no ssl certificate?

won't work.. uncheck it

also looks like perhaps you have no Joomla menus to the VM homepage and cart
Title: Re: Checkout not working
Post by: Viktoras9 on November 22, 2015, 22:15:31 PM
That worked - thank you GJC Web Design. In that website have 4 menu items with single categories and featured products in homepage.  :)
Title: Re: Checkout not working
Post by: GJC Web Design on November 22, 2015, 22:19:03 PM
you MUST have a menu to the VM home page ... hidden or otherwise... and it is recommened a menu to the cart  .. again what type doesn't matter.. it is just to provide an Itemid
Title: Re: Checkout not working
Post by: Viktoras9 on November 22, 2015, 23:06:49 PM
OK, you are an expert here :) , just did it in hidden menu. Thank's again.
Title: Re: Checkout not working
Post by: Funtasy on November 24, 2015, 10:33:58 AM
Quote from: GJC Web Design on November 20, 2015, 14:27:36 PM
which did u use?

I use VP Merchant now.
Nice design and the multi variants are great :-)