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VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: petersen on September 22, 2015, 17:02:42 PM

Title: No vendor email sent when using Standard payment plugin
Post by: petersen on September 22, 2015, 17:02:42 PM
I'm running Joomla 3.4.3 and an upgraded (from v1) VM 3.0.9.

I have 2 payment methods:

Sagepay
Standard (Invoice)

I have 2 customer groups

'Normal'
Trade

When a Normal customer checks out using Sagepay, both the vendor and the customer receive an email.

When a Trade customer checks out using VM Standard, only the customer receives an email.

Config Settings:
Shop
Use the vendor email address - unchecked
Checkout
Default Order Status to send email to vendor:
-Pending
-Confirmed by shopper
-Confirmed

Any ideas why the email is not being sent to the vendor for this account type?
Title: Re: No vendor email sent when using Standard payment plugin
Post by: alemasdos on December 23, 2016, 19:35:13 PM
Hello,

This you solve this? How?

Thanks
Title: Re: No vendor email sent when using Standard payment plugin
Post by: Jörgen on December 23, 2016, 20:39:16 PM
Hello

VM 3.0.9 very outdated.  Joomla 3.4.5 is likely to get hacked. Update both asap. If it still does not work, check settings in VM configuration -> checkout.

regards

Jörgen @ Kreativ Fotografi
Title: Re: No vendor email sent when using Standard payment plugin
Post by: GJC Web Design on December 23, 2016, 22:23:57 PM
Initial was an old post Jörgen

but yes.. check the status set when confirmed (Pending? etc) and your settings for when the emails are sent
Pending will never send an email
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