VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: xniickiidx on September 16, 2015, 11:47:10 AM

Title: Older Browser Issues with Website
Post by: xniickiidx on September 16, 2015, 11:47:10 AM
I am using Joomla! 2.5.28 with VirtueMart 2.6.18 on my Shop website and i have done tests on various browsers but seem to be having issues using older browser versions.

Internet Explorer 6 and 7 are ones that have issues on - resulting in blank pages or the website not loading at all.

Is there anyway to improve my online shop to display on these older browsers so that all customers can access the website?


Thanks in advance for any help  :)
Title: Re: Older Browser Issues with Website
Post by: GJC Web Design on September 16, 2015, 11:56:34 AM
IMHO it is totally un realistic to even bother with these extremely old (and buggy from new) browsers.. the world moves on....
Title: Re: Older Browser Issues with Website
Post by: xniickiidx on September 16, 2015, 17:02:27 PM
I think the same as you, but our customers feel strongly about this as they seem to be losing orders due to it.
Is there not anything I can do to help the issue?


Thanks for any help you can provide  :)
Title: Re: Older Browser Issues with Website
Post by: jenkinhill on September 16, 2015, 18:22:15 PM
IE6 has not been supported by M$ for a long time now, IE7 is effectively dead and IE8 finally goes end of life and will no longer be supported in January 2016.  Simple facts. https://support.microsoft.com/en-gb/gp/microsoft-internet-explorer

I just checked the stats on one of my medium sized store sites. In the last 4 weeks just 3 of 3365 browser sessions used IE7, 21 used IE8 and there were zero IE6 users.
Title: Re: Older Browser Issues with Website
Post by: GJC Web Design on September 16, 2015, 18:38:06 PM
Quoteour customers feel strongly about this as they seem to be losing orders due to it.

how do they know this?  Have they factual evidence that people are visiting and leaving their site because of IE 6 or 7?

I think if you do any traffic research you will find this is unlikely

Have you installed a browser warning for Neanderthals?