VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: artline on September 08, 2015, 11:11:23 AM

Title: Ask question about product - do not get contact to reply
Post by: artline on September 08, 2015, 11:11:23 AM
Hello,
In a product detail page, when someone choose "Ask a question" about product button, than fill the form (name, e-mail, text), successfuly send. But when I get his question (e-mail) I do not se any contact to answer to the one who is asking about the product. How to fix this?

Is it any chance to find a contact somewhere, to answer, if the question was sent from non registred person?

Handi
Title: Re: Ask question about product - do not get contact to reply
Post by: jenkinhill on September 08, 2015, 12:14:59 PM
http://forum.virtuemart.net/index.php?topic=79799.0

The "Reply to" email address is sent in the mail header, so you only need to hit reply.

If someone is not registered they obviously will not exist in your database........
Title: Re: Ask question about product - do not get contact to reply
Post by: artline on September 10, 2015, 14:21:44 PM
Thank you for respond.
Ok, yes, so somewhere in a mail header it should be an e-mail adress of the person, who sent a question about the product (se attached file) and not e-mail of the store?
Where to set this?

Regards,
Handi