VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: jimleeder123 on September 04, 2015, 17:15:05 PM

Title: Order Acceptance
Post by: jimleeder123 on September 04, 2015, 17:15:05 PM
Our clients are mainly busy fast food takeaways. Just eat allows them to accept or decline an order.

Is it possible to do this via VM3 / J 2.5? I'm thinking something added onto the admin order confirmation e-mail.

Is there an extension? Or is this not possible? Thanks in advance.
Title: Re: Order Acceptance
Post by: Milbo on September 06, 2015, 11:00:54 AM
Please explain more detailled. As far as I know, people use vm already as food delivery shops.
Title: Re: Order Acceptance
Post by: jimleeder123 on September 07, 2015, 10:45:03 AM
Its already a website using VM/Joomla.

What I want to know is, when the admin order confirmation e-mail comes in, can we have a feature to let the client accept or deny the order? Is that possible?
Title: Re: Order Acceptance
Post by: Milbo on September 07, 2015, 11:55:34 AM
client? is your client the vendor? or the customer
Title: Re: Order Acceptance
Post by: jimleeder123 on September 07, 2015, 12:20:13 PM
By client I mean the one receiving the admin order confirmation e-mail. The owner of the shop.

We print the e-mail out for them, I think if its accepted it should be ok to leave it, but if they want to deny the order then there should be something to allow them to do that.
Title: Re: Order Acceptance
Post by: GJC Web Design on September 07, 2015, 13:26:51 PM
has the client paid or not at this point?
Title: Re: Order Acceptance
Post by: jimleeder123 on September 07, 2015, 13:44:50 PM
The customer (not the client) will have paid by either PayPal or cash (if it is cash, its collected upon delivery).
Title: Re: Order Acceptance
Post by: GJC Web Design on September 07, 2015, 13:54:20 PM
so how can they reject an order that they have paid for?
Paypal gets very pissed with constant returned payments and will eventually do an account investigation/fund block
Title: Re: Order Acceptance
Post by: jimleeder123 on September 07, 2015, 14:06:42 PM
I understand that and tbh I thought it wouldn't be possible from the start but wanted to know if it might be.

A client has asked that he has a printer like Just Eat. It's a machine that prints out the order, and allows you to confirm or deny the order.
Of course Just Eat take card payments themselves rather than a third party I believe which is why that'd work for them, but not with PayPal.