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VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: duncan12 on June 16, 2015, 21:21:53 PM

Title: Really confused. Getting an Error when checking out.
Post by: duncan12 on June 16, 2015, 21:21:53 PM
In sandbox mode, I get this error after confirming order:

There was an error while processing your transaction: The merchant login ID or password is invalid or the account is inactive. (3)
            Order not completed, data is not valid

I am 99% sure if have the correct login & ID for authorize.net. And the account is active.

Is anybody else getting this error in VirtueMart 3?
Title: Re: Really confused. Getting an Error when checking out.
Post by: PRO on June 16, 2015, 23:33:44 PM
do you have a sandbox login?
Title: Re: Really confused. Getting an Error when checking out.
Post by: duncan12 on June 17, 2015, 00:35:16 AM
Yes. I have the same user id and key that were used in the production fields. I believe they are supposed to be the same.

I think I have narrowed in on the problem. The credentials I am using are for CyberSource, which owns Authorize.net. I don't know if those credentials can be plugged into the Authorize.net fields in VirtueMart.
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