Print Page - Buyer have no notification email about he made his order

Title: Buyer have no notification email about he made his order
Post by: borro on June 11, 2015, 17:06:33 PM

Hello.

I'm testing the VM 3.0.9. I've found that there is no notification email to buyer when he makes his order, but there is a notification mail to vendor at this order status. Also in configuration of VM there is no possibility to select this first order status for delivering the email to consumers(buyers). Is that normal for VM 3.0.9?

Title: Re: Buyer have no notification email about he made his order
Post by: jenkinhill on June 11, 2015, 17:58:54 PM

Default Order Status to send email to shopper in config should be set to Confirmed or Confirmed by shopper. There is no longer a pending status. On some shared hosts you also have to set "Use the vendor email address" on Config/Shop to on.

Title: Re: Buyer have no notification email about he made his order
Post by: borro on August 07, 2015, 10:18:09 AM

Thank you. Any ideas how to return back the pending status?

VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: borro on June 11, 2015, 17:06:33 PM