VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: velomobilcenter on May 21, 2015, 16:38:25 PM

Title: Edit Shop problems
Post by: velomobilcenter on May 21, 2015, 16:38:25 PM
Hello everyone.

I installed a new Virtuemart on our website though i have some trouble. I can't open the menu "Shop" and configure the shoppart. I get this error :

Fatal error: Call to undefined method Joomla\Registry\Registry::loadSetupFile() in httpd.www/libraries/joomla/user/user.php on line 564

I've tried to reinstall the module without any luck. When i click the menu "shop" it just loads and empty screen. When i turn on phpreport i get the above error. I hope some can help me out.

When i install the module the 1 part goes fine though the 2nd part "com_virtuemart.3.0.9_ext_aio" just ends in a blank screen, i dont see any successfull install but when i log back into the adminpage i can see that everything should be working.

I've made sure that my superuser is the only vendor

I'm using PHP 5.4 and I tried to install virtuemart on another server but with the same setup and it works there??? might it be a plugin or how can i figure out what to do?


- Ole : Denmark.
Title: Re: Edit Shop problems
Post by: jenkinhill on May 22, 2015, 15:19:33 PM
It sounds like that server has insufficient PHP resources or is very slow when installing componemnts. You can do is try a reinstall using Install from Directory - See Install from Directory section on https://www.siteground.com/tutorials/joomla/install-joomla-extension.htm  or  http://docs.joomlabamboo.com/getting-started/how-to-install-items-using-the-tmp-folder-in-joomla-3
Title: Re: Edit Shop problems
Post by: velomobilcenter on May 26, 2015, 16:12:42 PM
Hello Kelvyn.

Thank you for your reply.

I tried to install it by the tmp folder though i still get the same error when i try to load the "shop" menu

Fatal error: Call to undefined method Joomla\Registry\Registry::loadSetupFile() in /velomobilcenter.dk/httpd.www/libraries/joomla/user/user.php on line 564

Any other suggestions?

Best regards

Ole

Title: Re: Edit Shop problems
Post by: jenkinhill on May 26, 2015, 16:47:05 PM
Problem is that loadSetupFile() is not used by VirtueMart, but by Joomla itself. I have no other ideas except for server issues.
Title: Re: Edit Shop problems
Post by: velomobilcenter on May 26, 2015, 17:27:58 PM
when i run a debugmode i can see that it has php version 5.4 but our host is running version 5.6 can that be an issue?

- Ole
Title: Re: Edit Shop problems
Post by: jenkinhill on May 26, 2015, 17:40:46 PM
There have been sporadic reports of Joomla not working properly with some versions of PHP5.6
Title: Re: Edit Shop problems
Post by: velomobilcenter on May 27, 2015, 09:01:19 AM
Is it possible to check the installed Joomla files ? might be a damaged file or something.

- Ole