VirtueMart Forum

VirtueMart 2 + 3 + 4 => Virtuemart Development and bug reports => Topic started by: lindapowers on May 07, 2015, 13:46:37 PM

Title: Fatal error for administrator clicking on users - backend
Post by: lindapowers on May 07, 2015, 13:46:37 PM
Hello

When an administrator clicks in a shopper to check details etc he gets this error:

Fatal error: Allowed memory size of 171966464 bytes exhausted (tried to allocate 4525388 bytes) in /public_html/libraries/joomla/application/web.php on line 765


Never happened before and only happens to administrators, superusers can view and edit users perfectly.

VM 3.0.8 joomla 3.4.1

Title: Re: Fatal error for administrator clicking on users - backend
Post by: jenkinhill on May 07, 2015, 16:18:07 PM
Just tested with VM3.0.9 on J3.4.1 with just admin access and did not see a problem at all. Changed shopper address detail worked OK.
Title: Re: Fatal error for administrator clicking on users - backend
Post by: lindapowers on May 07, 2015, 17:16:16 PM
Strange, If I set: Configure ACL & Options  to allowed for administrators they can access shoppers.

The problem with that settings is that they can access and modify everything.

If not I get the fatal error.

Regards
Title: Re: Fatal error for administrator clicking on users - backend
Post by: Milbo on May 07, 2015, 17:22:10 PM
I think a missing cache is creating the problem, reduce the listed users.
Title: Re: Fatal error for administrator clicking on users - backend
Post by: lindapowers on May 07, 2015, 17:41:37 PM
Quote from: Milbo on May 07, 2015, 17:22:10 PM
I think a missing cache is creating the problem, reduce the listed users.

Hi is true that we had it set to 20 instead of 10, but changing it back to 10 still shows: Fatal error: Allowed memory size of 171966464 bytes exhausted (tried to allocate 4525388 bytes) in /public_html/libraries/joomla/application/web.php on line 765

PHP memory issue could be?

But why would it work for superadmin and not admins?

Regards