Print Page - SOLVED: Connection time out on very link in Checkout page

Title: SOLVED: Connection time out on very link in Checkout page
Post by: Arjan7 on May 01, 2015, 11:00:28 AM

Hi,

I use Joomla 3.4.1. and VM 3.0.8. in Firefox 37 browser. But the same error occurs also in IE 11.

Every link on the checkout page ends in a 'Connection has timed out' error.
Every link on the website and in the shop is working perfectly fine, but some how the checkout page is a dead end right now.

Could someone help me out please.

Thanks in advance,
Arjan

Title: Re: Connection time out on very link in Checkout page
Post by: PRO on May 01, 2015, 19:36:15 PM

more info?

ssl installed?

Title: Re: Connection time out on very link in Checkout page
Post by: Arjan7 on May 02, 2015, 21:32:23 PM

What do you need? Below some info from the system information from the backend.

------------

PHP Built On:    Linux web03 3.2.0-80-generic #116-Ubuntu SMP Mon Mar 23 17:11:03 UTC 2015 x86_64
Database Version:    5.5.41-0ubuntu0.12.04.1-log
Database Collation:    utf8_general_ci
PHP Version;    5.3.10-1ubuntu3.18
Web Server:    Apache/2.2.22 (Ubuntu)
WebServer to PHP Interface:    apache2handler
Joomla! Version:    Joomla! 3.4.1 Stable [ Ember ] 21-March-2015 20:30 GMT
Joomla! Platform: Version    Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent:    Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0

-----------

Registered Stream Socket Transports:    tcp, udp, unix, udg, ssl, sslv3, tls

-----------

Title: Re: Connection time out on very link in Checkout page
Post by: jenkinhill on May 02, 2015, 23:35:46 PM

OK lets put it another way. In VM config/shop what is your setiing for Enable SSL for sensitive areas (recommended)? And is SSL operational on the server.

You say PHP Version; 5.3.10-1ubuntu3.18 - that is the absolute minimum requirement. Recommended is PHP 5.4+

Title: Re: Connection time out on very link in Checkout page
Post by: Arjan7 on May 03, 2015, 14:46:48 PM

Enable SSL for sensitive areas (recommended)
This setting is enabled.

I see is my Plesk Panel that 'SSL-support' is 'No' :-\

Is this a problem?

Title: Re: Connection time out on very link in Checkout page
Post by: jenkinhill on May 03, 2015, 15:10:22 PM

You have enabled SSL in your configuration yet the server does not support SSL. Surely that provides a clue to your problem?

Title: Re: Connection time out on very link in Checkout page
Post by: Arjan7 on May 03, 2015, 15:22:47 PM

Hmm.. sounds logical. :-\

Changed the setting:
Indeed, problem is gone now! :D

Thanks!!

Problem SOLVED

VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: Arjan7 on May 01, 2015, 11:00:28 AM