VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: katia on April 29, 2015, 11:49:08 AM

Title: Virtuemart - Pending email for the client
Post by: katia on April 29, 2015, 11:49:08 AM
Hi,
i'm using VirtueMart 3.0.6.2 in a client website. My client wants the buyer receives an email notification when the order request, even though the state is still "Pending".

I know that the seller must confirm the order in admin area, so that the buyer receives the confirmation. But there is a way to change the code to receive an email, even if it is pending???

Please can anyone help me?

Thanks in advance.
Title: Re: Virtuemart - Pending email for the client
Post by: lindapowers on April 29, 2015, 12:18:49 PM
You can go directly to shop/ payment methods/ select payment and set it to result in "confirmed by shopper".

Then in virtuemart/configuration/checkout search for setting "Default Order Status to send email to shopper" and select "confirmed by shopper".

In conclusion, you could simply use the "confirmed by shopper" as pending.
Title: Re: Virtuemart - Pending email for the client
Post by: katia on April 29, 2015, 12:30:05 PM
Thanks, for the reply. I already do this and the shopper continues not receaving the email. :(
Title: Re: Virtuemart - Pending email for the client
Post by: jenkinhill on April 29, 2015, 13:12:06 PM
Does the vendor receive the order email?
Title: Re: Virtuemart - Pending email for the client
Post by: katia on April 29, 2015, 19:57:42 PM
Yes the vendor receive the order. :)