VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: Otir on April 27, 2015, 16:03:25 PM

Title: Issue with payment because the box "Terms of Payment" to agree is covered
Post by: Otir on April 27, 2015, 16:03:25 PM
We just upgraded our website to Joomla3 and customer has reported an issue  with payment because the box to check the Terms of Payment agreement is covered by a layout of envelopes (??)

Can someone help me figuring out how to correct this issue, please? Thanks you in advance.

Title: Re: Issue with payment because the box "Terms of Payment" to agree is covered
Post by: GJC Web Design on April 27, 2015, 21:58:06 PM
they must be coming from your template..  have u tried with Firebug to identify where they come from?
They look like a font icon
Title: Re: Issue with payment because the box "Terms of Payment" to agree is covered
Post by: Otir on April 27, 2015, 22:50:18 PM
Thank you GJC.

I honestly do not know how to use what I am seeing on Firebug. I do not even know what page to look at and how to use the information I see. As you can tell, I am out of my league, neither a developer nor a designer.
Thank you anyways, I appreciate that you gave me an idea of what could be causing the "bug".

Title: Re: Issue with payment because the box "Terms of Payment" to agree is covered
Post by: GJC Web Design on April 27, 2015, 23:39:29 PM
live url?
Title: Re: Issue with payment because the box "Terms of Payment" to agree is covered
Post by: GJC Web Design on April 27, 2015, 23:45:34 PM
found it

add anywhere in your css

.cart.customer-note, .cart.tos {
  background-image: none !important;
}
Title: Re: Issue with payment because the box "Terms of Payment" to agree is covered
Post by: Otir on April 29, 2015, 13:49:44 PM
I did not thank you enough for your assistance! this is awesome for me. Thanks a lot!
Title: Re: Issue with payment because the box "Terms of Payment" to agree is covered
Post by: Otir on May 01, 2015, 16:17:10 PM
I am still waiting for my help team to let me know that they tried to modify the css (I could not open the file and thought I did not have permission so I asked them)

So in the meantime I am trying to see why I cannot disable the mandatory checking of the box in VirtueMart.

I went to
Configuration
Checkout
and in the checkout settings the

Must agree to Terms of Service on EVERY ORDER   
Show Terms of Service on the cart/checkout   

are both unchecked

so I am not sure I understand why the unfortunate covered box must be checked by the user!
Should it not be NOT showing in my checkout cart?

Thanks again for your attention ~ I am getting nervous because there is a deadline for the tuition that needs to be paid via this checkout!
Title: Re: Issue with payment because the box "Terms of Payment" to agree is covered
Post by: jenkinhill on May 01, 2015, 17:22:53 PM
Acceptance of terms is mandatory in the store sites in many countries. To really turn it off you shoiuld go to the shopper fields list and unpublish both agreed and tos fields.
Title: Re: Issue with payment because the box "Terms of Payment" to agree is covered
Post by: Otir on May 01, 2015, 17:25:37 PM
Thanks Kelvyn!
I appreciate the tip a lot.

Hope that I can get the css fixed soon but in the meantime it will prove useful.

Thanks again for the help.