VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: illing on April 22, 2015, 00:43:59 AM

Title: BLANK PAGE administrator/index.php?option=com_virtuemart&view=media
Post by: illing on April 22, 2015, 00:43:59 AM
I am on Joomla 3.41  VM 3.08 - CentOS 6.6 VM Debug ON ,  Joomla server msg = MAXIMUM.

In the backend when I go to SHOP --> Media files  I get a BLANK PAGE

URL:   mywebsite/administrator/index.php?option=com_virtuemart&view=media

Back to the previous page, everything else works.     Also in Joomla  Content --> Media manager works perfectly.  Any suggestion?   Thank you.
Title: Re: BLANK PAGE administrator/index.php?option=com_virtuemart&view=media
Post by: Studio 42 on April 22, 2015, 04:20:57 AM
Hi,
Check your apache log file, and report the logged error here.
Title: Re: BLANK PAGE administrator/index.php?option=com_virtuemart&view=media
Post by: illing on April 22, 2015, 20:15:05 PM
The apache access_log , right after a click, shows:
206.248.139.170 - - [22/Apr/2015:14:06:47 -0400] "GET /administrator/index.php?option=com_virtuemart&view=media HTTP/1.1" 200 185 "http://2015.palazzetti.ca/administrator/index.php?option=com_virtuemart&view=config" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:37.0) Gecko/20100101 Firefox/37.0"

The apache error_log  does not show anything.

The file  log/com_virtuemart.log.php  show the following:
2015-04-22 18:01:54 ERROR vmError: Couldnt create thumb, file not found /var/www/vhosts/palazzetti.ca/2015.palazzetti.ca/images/stories/virtuemart/product/DC1A-Stacked7.jpg
2015-04-22 18:01:54 ERROR vmError: Couldnt create thumb, file not found /var/www/vhosts/palazzetti.ca/2015.palazzetti.ca/images/stories/virtuemart/product/DC1A-Stacked.jpgcd

The 2 files DC1A-Stacked*  do not exist.

Title: Re: BLANK PAGE administrator/index.php?option=com_virtuemart&view=media
Post by: Studio 42 on April 22, 2015, 20:50:55 PM
A blank page can only be a php error(or using exit)
you must see the error in php_error.log or error.log. If you have no report in the file then try to enable error log.

vmError: Couldnt create thumb, file not found /var/www/vhosts/palazzetti.ca/2015.palazzetti.ca/images/stories/virtuemart/product/DC1A-Stacked.jpgcd , must never give a blank page
Title: Re: BLANK PAGE administrator/index.php?option=com_virtuemart&view=media
Post by: Milbo on April 23, 2015, 10:45:32 AM
Go to the vm config and enable there the php error reporting.