Hello,
I'm dealing with this issue.. We were dissatisfied with our former host, and decided for the change. We use VirtueMart v.2.0.22c and I did a backup of the whole system using Akeeba backup tool. In the FTP of the new host, I've restored the backup and everything appeared to be fine.. I was used to receive a notification email everytime the order is placed.. But now, I don't receive them, and I'm pis*ed off - I tried to do my best while looking for the solution, but no success at all :(
Can you help me please? Thanks a lot ;)
First that VM version is very old and has critical security issues. http://forum.virtuemart.net/index.php?topic=118683.0
Some hosts have anti-spam "features" that interfere with mail to the vendor being sent from within the site using the shopper's email address. A workaround for this was introduced but I can't remember at which version. You can also try changing the config/shop setting for "Use the vendor email address".
I assume you receive all other mail? Shopper registration, contact page etc?
Hello,
I know it has security issues but I didn't succeed while updating it (some xml package fail).
Yes, I've contacted my host, but did not tell me much about that :( I've already tried Use the vendor email address - no success at all :(
I don't use shopper registration, but the default email receives emails if you ask about that ;)
Thanks in advance.