VirtueMart Forum

VirtueMart 2 + 3 + 4 => Virtuemart Development and bug reports => Topic started by: eqdb on February 06, 2015, 00:59:35 AM

Title: BUG ? Can´t delete review -- Please help
Post by: eqdb on February 06, 2015, 00:59:35 AM
Given:
VM 2.6.14
J 2.5.28
php 5.3.29
Additional components: VMVendor 1.3 >> http://www.nordmograph.com/extensions/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=60&virtuemart_category_id=3&Itemid=58 (http://www.nordmograph.com/extensions/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=60&virtuemart_category_id=3&Itemid=58)

I am not able to delete any review!
Some other people have the same issue:
I have exactly the same result (same screenshots) as described in this post: http://forum.virtuemart.net/index.php?topic=118236.msg400653#msg400653 (http://forum.virtuemart.net/index.php?topic=118236.msg400653#msg400653)
or partially ref to this (number 1): http://forum.virtuemart.net/index.php?topic=120095.msg408848#msg408848 (http://forum.virtuemart.net/index.php?topic=120095.msg408848#msg408848)

This is my first VM store. Everything works as expected except deleting reviews.
Site is still on offline mode. Will go public end of next week!
Any help is highly appreciated.
Thanks.
Title: Re: BUG ? Can´t delete review -- Please help
Post by: GJC Web Design on February 06, 2015, 15:26:47 PM
if you turn on VM and/or Jooml debugging do you see anything relevant?
Title: Re: BUG ? Can´t delete review -- Please help
Post by: mamool on February 06, 2015, 23:10:18 PM
Hi
This Bug Related on this Bug :
Review & Rating Not stored in the database : http://forum.virtuemart.net/index.php?topic=128089.0
this bug is very important
Why Virtuemart Team doesn't answer ????

Title: Re: BUG ? Can´t delete review -- Please help
Post by: eqdb on February 06, 2015, 23:22:54 PM
Thanks for your reply.

I am confused how I should read this information.
debug info shown as soon as I try to delete a review:
Quote
vmdebug Joomla Language tag: de-DE Virtuemart is using for db de_de
vmdebug vmTime: loadConfig db no: 0.00556707382202148
vmdebug Start used Ram 9M
vmdebug vmTime: VirtueMartControllerRatings Finished task ratings: 0.0164420604705811
vmdebug End used Ram 10M
vmdebug Peak memory peak 10M
vmdebug Joomla Language tag: de-DE Virtuemart is using for db de_de
vmdebug vmTime: loadConfig db no: 0.00556302070617676
vmdebug Start used Ram 9M
vmdebug vmTime: VirtueMartControllerRatings Finished task ratings: 0.0618770122528076
vmdebug End used Ram 11.5M
vmdebug Peak memory peak 11.5M

! Select an item to delete
Title: Re: BUG ? Can´t delete review -- Please help
Post by: GJC Web Design on February 06, 2015, 23:25:24 PM
nope - nothing of interest there -- just timings and ram usage

must be a bug bug!
Title: Re: BUG ? Can´t delete review -- Please help
Post by: eqdb on February 08, 2015, 23:36:53 PM
Please apologize my impatience.
Scheduled launch is in six days.

Is anybody out there who might have a solution?
May be there is a genius review plugin which can override this issue.
Ayn ideas?

Thanks!
Title: Re: BUG ? Can´t delete review -- Please help
Post by: GJC Web Design on February 09, 2015, 01:07:06 AM
if the only problem is to remove test reviews etc just delete them in the DB -- then wait till the bug is fixed
Title: Re: BUG ? Can´t delete review -- Please help
Post by: eqdb on February 09, 2015, 01:26:10 AM
Hi GJC,

thanks for your care.
I really appreciate this.
Yes, you are right.
I have deleted the reviews in the DB in all three tables.
This has temporairy solved my problem.

Hope a bugfix is available very soon.

Have a great day!
Title: Re: BUG ? Can´t delete review -- Please help
Post by: Milbo on February 13, 2015, 17:25:51 PM
If someone has the fix for vm2.6, I implement it. But in general, I suggest to update to vm3
Title: Re: BUG ? Can´t delete review -- Please help
Post by: mamool on May 07, 2015, 19:39:01 PM
Hi
I Test VM 2.6.17 & 3.0.9
in both of versions Can´t delete review !!!!!!
why this bug for VM Team Does not matter ?????
in version 2.6 up to now this bug exists
Pleas Solve this Important BUG
Title: Re: BUG ? Can´t delete review -- Please help
Post by: OlegM on February 01, 2016, 18:02:51 PM
Hi
I test VM 3.0.12

Can´t delete review !!!!!!

Pleas Solve this Important BUG

Or VM & VM Team is ***obscenity removed***?!

Abusive comment removed.
Title: Re: BUG ? Can´t delete review -- Please help
Post by: user_fra on November 18, 2017, 22:15:05 PM
Quote from: eqdb on February 09, 2015, 01:26:10 AM
I have deleted the reviews in the DB in all three tables.
This has temporairy solved my problem.
Hi,
(Joomla 3.8.2 and Virtuemart 3.2.4)
I have the same problem, I can't delete some reviews from back-end. Could you please tell me in which db tables you deleted your reviews?
I'm afraid of creating problems to database if I'll do something wrong.
Thank you
Best regards

Francesco
Title: Re: BUG ? Can´t delete review -- Please help
Post by: GJC Web Design on November 20, 2017, 00:57:52 AM
#__virtuemart_rating_reviews
Title: Re: BUG ? Can´t delete review -- Please help
Post by: user_fra on November 28, 2017, 15:48:05 PM
Quote from: GJC Web Design on November 20, 2017, 00:57:52 AM
#__virtuemart_rating_reviews
Hi and thank you GJC Web Design.
eqdb talked about 3 tables, should I manage only #__virtuemart_rating_reviews ?
Thanks again.
Francesco