VirtueMart Forum

VirtueMart 2 + 3 + 4 => Plugins: Payment, Shipment and others => Topic started by: KWinston on September 29, 2014, 20:12:01 PM

Title: White Screen at Checkout. VM 2.6.9. Joomla 2.5
Post by: KWinston on September 29, 2014, 20:12:01 PM
When method of payment is entered and CHECKOUT is selected, white screen appears with the following error:

Fatal error: Cannot redeclare non static VirtueMartCart::$_triesValidateCoupon as static OPCcheckout::$_triesValidateCoupon in /home/content/97/11875497/html/components/com_onepage/overrides/cart_override.php on line 789

I am uncertain hoe to address this issue.  I increased server memory to 128mb yesterday. GoDaddy assures me memory is not the issue as is often the case with the White Screen of Death and VM.

Please advise as to how to fix this issue. The business depends on their store as their only means of income and it has been down for days.

Your kind ad patient assistance is very much appreciated.
Title: Re: White Screen at Checkout. VM 2.6.9. Joomla 2.5
Post by: jenkinhill on September 29, 2014, 20:41:52 PM
Ask the developer of your One Page Chckout (OPC) plugin for support. Maybe the plugin needs updating. Also see http://virtuemart.net/news/latest-news/462-security-release-of-vm2-6-10-and-vm2-9-9b
Title: Re: White Screen at Checkout. VM 2.6.9. Joomla 2.5
Post by: KWinston on September 30, 2014, 02:04:39 AM
Thank you. I will check this out.
Title: Re: White Screen at Checkout. VM 2.6.9. Joomla 2.5
Post by: KWinston on September 30, 2014, 02:10:12 AM
Quote from: jenkinhill on September 29, 2014, 20:41:52 PM
Ask the developer of your One Page Chckout (OPC) plugin for support. Maybe the plugin needs updating. Also see http://virtuemart.net/news/latest-news/462-security-release-of-vm2-6-10-and-vm2-9-9b

CORRECTION: Currently running VM 2.6.10, not 2.6.9. All current, but still White Page of Death...
Title: Re: White Screen at Checkout. VM 2.6.9. Joomla 2.5
Post by: GJC Web Design on September 30, 2014, 12:36:19 PM
Your error is

Fatal error: Cannot redeclare non static VirtueMartCart::$_triesValidateCoupon as static OPCcheckout::$_triesValidateCoupon in /home/content/97/11875497/html/components/com_onepage/overrides/cart_override.php on line 789

therefore you need to contact Rupostel
Title: Re: White Screen at Checkout. VM 2.6.9. Joomla 2.5
Post by: KWinston on October 01, 2014, 02:09:00 AM
Quote from: GJC Web Design on September 30, 2014, 12:36:19 PM
Your error is

Fatal error: Cannot redeclare non static VirtueMartCart::$_triesValidateCoupon as static OPCcheckout::$_triesValidateCoupon in /home/content/97/11875497/html/components/com_onepage/overrides/cart_override.php on line 789

therefore you need to contact Rupostel

Thank you.  I have tried to contact them via their site and even their VM Forum link, but neither page loads.  I even went to Joomla extensions to see if I could download their latest version OPC for VM and it is the same result.  RuposTel has gone dark. 

An ideas on how I can fix this otherwise?  Thanks!
Title: Re: White Screen at Checkout. VM 2.6.9. Joomla 2.5
Post by: GJC Web Design on October 01, 2014, 09:59:20 AM
loads fine here:  http://www.rupostel.com/
Title: Re: White Screen at Checkout. VM 2.6.9. Joomla 2.5
Post by: KWinston on October 01, 2014, 18:11:06 PM
Quote from: GJC Web Design on October 01, 2014, 09:59:20 AM
loads fine here:  http://www.rupostel.com/

Thank you for your reply.  I tried loading this very page dozen of times yesterday to no avail.  Now it loads just fine. Curious... RuposTel requires any plugin update via their website, so I contacted support.  They sent me a plugin update which I installed.

The store has been restored! Issue resolved. RuposTel plugin was not compatible with The VM2.6.10 update. The plugin they sent me addressed this.

My heartfelt thank you to  this forum, but especially to GJC Web Design for your patience and perseverance.