VirtueMart Forum

VirtueMart 2 + 3 + 4 => Virtuemart Development and bug reports => Development & Testing => Topic started by: Christopher on September 19, 2014, 16:43:32 PM

Title: 2.9.9b Ask a Question Blank Screen on Submit
Post by: Christopher on September 19, 2014, 16:43:32 PM
Hello

System J! 3.3.3 / VM 2.9.9b

When I click "Ask a Question About this Product", the form is displayed and can be completed/submitted but then the pop-up panel goes blank and no email is actually sent.

The shop config is as follows:

[YES] Allow non logged-in to send a recommendation or ask a question    
[YES] Use ReCaptcha for recommendations and 'Ask a question'    
[YES] Allows to Ask a question    
[40 Chars] Question minimum length    
[400 Chars] Question maximum length

Have tried toggling both 'Logged-In/Non-Logged-In' and use of ReCaptcha but neither have any effect

Any help or advice would be great

Thanks

Christopher
Title: Re: 2.9.9b Ask a Question Blank Screen on Submit
Post by: John2400 on September 20, 2014, 02:41:53 AM
Hi,

I tested this too. I am just confirming that I have the same issue.
Title: Re: 2.9.9b Ask a Question Blank Screen on Submit
Post by: jenkinhill on September 20, 2014, 10:52:00 AM
Is already fixed in 2.9.9c
Title: Re: 2.9.9b Ask a Question Blank Screen on Submit
Post by: Christopher on September 22, 2014, 11:13:44 AM
Hi Kelvin

Where can I download 2.9.9c ? I can't seem to find any links to it on the VM website and my VM install doesn't flag it as the latest release - I'm seeing 2.9.9b, which I already have installed

Many thanks

Christopher
Title: Re: 2.9.9b Ask a Question Blank Screen on Submit
Post by: Milbo on September 22, 2014, 11:26:12 AM
use the svn, download it, export it into your joomla root, done.
Title: Re: 2.9.9b Ask a Question Blank Screen on Submit
Post by: Christopher on September 22, 2014, 11:52:21 AM
Hi Milbo

OK - I have downloaded TortoiseSVN and connected to the VM SVN project and had a dig around the folders but cannot find anything that leaps out at me to say "VM version 2.9.9c", whether a full version or upgrade/patch - looking at file date stamps doesn't really help either

I realise I am probably being incredibly dense here but all I want to do is fix a bug, launch a website, invoice my client and pay my bills this month

For mere mortals like me, please could you at least provide me with the path or folder name within the SVN where I can download the relevant files for 2.9.9c or give me some more instructions/details.

Thanks in advance

Christopher
Title: Re: 2.9.9b Ask a Question Blank Screen on Submit
Post by: jenkinhill on September 22, 2014, 12:03:17 PM
The files are in trunk/virtuemart. There is no "package",  you can overwrite your current VM files with those from SVN by ftp or make an extra step to build an install package yourself - http://dev.virtuemart.net/projects/virtuemart/wiki/Create_virtuemart_installer
Title: Re: 2.9.9b Ask a Question Blank Screen on Submit
Post by: Christopher on September 22, 2014, 12:18:54 PM
Thanks Kelvyn - will give it a go
Title: Re: 2.9.9b Ask a Question Blank Screen on Submit
Post by: CasperH on September 22, 2014, 14:10:46 PM
Probably not the best place to ask but here goes.

About this svn update procedure, could it now and also in the future be used to update virtuemart (locally for testing/online for production) without causing a database conflict. When updating VM I regularly see drop table/update table things, will this also go correct when updating just the files with SVN? The reason I ask is because its so much easier to just hit "svn up" instead of downloading the package etc.
Title: Re: 2.9.9b Ask a Question Blank Screen on Submit
Post by: jenkinhill on September 22, 2014, 15:35:08 PM
Not a good idea, as the svn files are updated frequently, and often have unforseen bugs which have not been identified because the whole fileset has not been tested in a full installation. Then there would be the problem of database/table changes when required....
Title: Re: 2.9.9b Ask a Question Blank Screen on Submit
Post by: John2400 on September 24, 2014, 01:16:30 AM
I still have this problem on version 2.9.9C ?

After submit ( blank screen)

No email comes through? C version downloaded from

http://dev.virtuemart.net/projects/virtuemart/files