VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: OldGoat on August 21, 2014, 12:54:59 PM

Title: Shipping pricing not showing at times
Post by: OldGoat on August 21, 2014, 12:54:59 PM
Hi.

My cart shows (and adds) shipping costs when it feels like it??
For example, I have a product which weighs 1kg. Added to the cart, the shipping costs show and are added correctly. However, if, I change the quantity to more than 4 (5 or higher) and refresh, the shipping cost dissapears...
I have 3 shipping rules set up by weight. 0 to 10kg, 10 to 20 kg and 20 to 30kg.

I'm not well versed in Virtuemart so any assistance will be appreciated.

VirtueMart v2.66, Joomla v 2.5.22

Many thanks
Title: Re: Shipping pricing not showing at times
Post by: John2400 on August 24, 2014, 01:24:40 AM
Make sure that shipping weight does not conflict.
Should be 0 to 10.000 kg , 10.001 kg to 20.000 , 20.001 kg to ...

Yours looks like 10. Kg it could not decide on with cost to calculate.
Title: Re: Shipping pricing not showing at times
Post by: OldGoat on August 25, 2014, 07:58:10 AM
Alas, I do have it set up this way but have the same problem.
Also, I can add a single product with a weight of 3kg and the shop does the same (not calculate the shipping).
My shop is http://brewcraft.co.za/index.php/shop
Title: Re: Shipping pricing not showing at times
Post by: OldGoat on September 03, 2014, 08:04:51 AM
Does no one have a solution for me :(
Title: Re: Shipping pricing not showing at times
Post by: John2400 on September 03, 2014, 11:21:07 AM
ok..

if you would like us to test then make it guest , non register for a while.

and put up images of your setting ..

country, shipping and a product settings.

Title: Re: Shipping pricing not showing at times
Post by: OldGoat on September 03, 2014, 12:00:42 PM
This is showing the cart with one item (1kg) and shipping selected

(http://www.oldgoat.co.za/Brew1.jpg)

Then if I increase the quantity to more than 4 items, in this case 5 (5kg), the calculation does not work

(http://www.oldgoat.co.za/Brew2.jpg)

My shipping methods are similar to below with 10kg increments

(http://www.oldgoat.co.za/Brew3.jpg)

This product settings are

(http://www.oldgoat.co.za/Brew4.jpg)

You can use my test details as a shopper (the client will know they are test purchases)
User: Guest
Password: temp123

This has really got me stumped and it's the first time I'm using VirtueMart
Title: Re: Shipping pricing not showing at times
Post by: GJC Web Design on September 03, 2014, 13:56:36 PM
because you have free shipping at 200R !!!!!
Title: Re: Shipping pricing not showing at times
Post by: OldGoat on September 03, 2014, 14:09:40 PM
OMG - I didn't even notice that.... thanks a stack for pointing out my stupidity  :o
Title: Re: Shipping pricing not showing at times
Post by: GJC Web Design on September 03, 2014, 14:12:19 PM
use the VM debugging provided - you would have seen that immediately in the debug