I had a site in VM1 where customers would regularly make a mistake during order and I would update their order for them afterwards. It was simple and straightforward with dropdowns if I needed to add a product after deleting the wrong one.
In VM 2 this seems incredibly different. When I go into the order and click new product it seems to duplicate the bottom product. I can click edit but then it asks me to manually enter the information.
I'm not sure how to make this work. If I add the correct information and say "save order head" will it perform the correct database changes to update stock and send download links?
Thank You,
Scott Reimers
VM 2.6.6
5.1.73-cll
Database Collation utf8_general_ci
PHP Version 5.4.29
Web Server Apache/2.2.27 (Unix) mod_ssl/2.2.27 OpenSSL/1.0.1e-fips mod_bwlimited/1.4
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 2.5.19 Stable [ Ember ] 6-March-2014 14:30 GMT
Atm the order editing is working plain. That means you can just copy a product and change the entry. It also recalculates for you. But to add a product is atm not written yet.
Usually this is no problem, just in your case, because you sell downloadables.
The main problem here is the payment, cause editing the order can lead to partial refunds or request for more money. So the payment of the order editing needs to be done manually.
Usually, if you sell downloads, you want to give the download only if the customer already payed. Therefore, it is very rare that this happens with download products and usually it is just easier to checkout again.
Unfortunately that doesn't work for me either because I'm not just selling downloadables, but each order activates a test in joomlaquizdeluxe.
Although... that MIGHT bring up another option. I may be able to give them access to the test in THAT module. *goes looking*
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That brings up another question though. I use VPOnePageCheckout for Ajax updates to payment and shipping. I saw that you have added the ability for an admin to act like another user (which seems like it adds the ability to make orders for customers?), but the plugin breaks that ability. Is there any documentation for that function I could review in order to maybe update the code on the plugin to support it?