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VirtueMart 2 + 3 + 4 => General Questions => Topic started by: godskitchen on July 04, 2014, 11:15:11 AM

Title: Products not showing in backend - WSOD
Post by: godskitchen on July 04, 2014, 11:15:11 AM
Everything else in VM backend seems to work fine but when i click to add or amend a product i get a WSOD! BE Has been working fine.

Frontends fine it seems though: _ http://www.neffappliance.co.uk/home/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=54&virtuemart_category_id=17&Itemid=158

Any help or advice appreciated - thanks

Joomla! 2.5.19
VirtueMart 2.6.6
PHP Version 5.3.28
Title: Re: Products not showing in backend - WSOD
Post by: jenkinhill on July 04, 2014, 11:31:30 AM
Check the error log. http://forum.virtuemart.net/index.php?topic=117042

Milbo's approach to WSD is to "Enable the vmdebug. It suppresses the fatal errors." This may help.
Title: Re: Products not showing in backend - WSOD
Post by: godskitchen on July 04, 2014, 11:36:14 AM
Hi Jenkin thanks for the swift response, how do you "Enable the vmdebug"? I have tried Googling this (other Search Engines Available!) but brings up nothing?
Title: Re: Products not showing in backend - WSOD
Post by: jenkinhill on July 04, 2014, 11:40:50 AM
VM Configuration/Shop - Enable debugging messages
Title: Re: Products not showing in backend - WSOD
Post by: godskitchen on July 04, 2014, 11:44:44 AM
Ok am now getting a Fatal Error message: -

"Fatal error: Allowed memory size of 25165824 bytes exhausted (tried to allocate 266241 bytes) in /home/sites/neffappliance.co.uk/public_html/home/libraries/joomla/environment/response.php on line 208"
Title: Re: Products not showing in backend - WSOD
Post by: jenkinhill on July 04, 2014, 11:51:29 AM
You only have 24Mb in PHP memory_limit? That is incredibly low,  128Mb is recommended when using Joomla2.5/VM2
Title: Re: Products not showing in backend - WSOD
Post by: godskitchen on July 04, 2014, 12:52:59 PM
Hi Jenkin, again thanks for being swift. How do i increase theis?
Title: Re: Products not showing in backend - WSOD
Post by: jenkinhill on July 04, 2014, 14:00:50 PM
Depends on the host many low end shared hosts don't let you have more memory.

You could try adding this to .htaccess:
php_value memory_limit 128M

Or edit or override your server php.ini with  memory_limit = 128M
Title: Re: Products not showing in backend - WSOD
Post by: GJC Web Design on July 04, 2014, 14:12:05 PM
but 24 is REALLY low - look for a better host maybe?
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