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Title: New order - I don't because any email notification
Post by: owegen on June 28, 2014, 09:46:28 AM

Hello,

when a shopper make a new order I dont become a email notification. What do I have to check?

Thanks.

Title: Re: New order - I don't because any email notification
Post by: jenkinhill on June 28, 2014, 13:16:28 PM

http://forum.virtuemart.net/index.php?topic=79799

Title: Re: New order - I don't because any email notification
Post by: owegen on June 30, 2014, 10:23:15 AM

hello,

sorry.

PHP version:5.3.23
Joomla version: 2.5.22 Stable
VirtueMart version: 2.6.6

hope it helps.

Raphael

Title: Re: New order - I don't because any email notification
Post by: jenkinhill on June 30, 2014, 10:31:43 AM

OK.
First make sure that other emails work, such as "Ask a question".
Check settings for "Default Order Status to send email to..." in Configuration/Checkout. The check the order status under Orders. It should not be "Pending" as that means that the order was not completed.

Title: Re: New order - I don't because any email notification
Post by: owegen on June 30, 2014, 16:08:23 PM

thank you I solved the problem.

You're a legend :-)

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VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: owegen on June 28, 2014, 09:46:28 AM