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VirtueMart Forum

VirtueMart 2 + 3 + 4 => Installation, Migration & Upgrade => Topic started by: telecomsscotland on April 08, 2014, 16:04:29 PM

Title: Upgrade to 2.6.0...white screen
Post by: telecomsscotland on April 08, 2014, 16:04:29 PM
Our Joomla website continues to function ok (2.5.17)

I have just processed the Virtuemart update which all appeared to process ok.

However, When I click to the 'online shop' I simply get a white screen.

Where do I start!?
Title: Re: Upgrade to 2.6.0...white screen
Post by: jenkinhill on April 08, 2014, 16:43:02 PM
You updated using Joomla's extentions installer? From which version? What error is listed in the server error log? http://forum.virtuemart.net/index.php?topic=121692.0
Title: Re: Upgrade to 2.6.0...white screen
Post by: Three_d on April 10, 2014, 15:13:12 PM
I had the same problem.

1) Make a new Virtuemart frontpage menu link.
2) Click in the site on the old Virtuemart frontpage (home) link.
3) The page should become visible.
4) Delete the new Virtuemart Frontpage link you just made.
Title: Re: Upgrade to 2.6.0...white screen
Post by: guybr on April 18, 2014, 14:41:26 PM
I have the same blank storefront problem but the solution above doesn't work for me - both menu links lead to a blank page. I recently upgraded to php 5.3 and since then I guess that page has been blank.

I upgraded to the latest VM version via the page with the specs and then separately with the zip file
Title: Re: Upgrade to 2.6.0...white screen
Post by: jenkinhill on April 18, 2014, 15:10:47 PM
Which 5.3 version? Minimum requirement is 5.3.10 and recommended in 5.4+   

What error shows in server log?
Title: Re: Upgrade to 2.6.0...white screen
Post by: guybr on April 18, 2014, 15:33:16 PM
If I go to the Joomla "system information" it says php 5.3.24

Where do I see the server log?
Title: Re: Upgrade to 2.6.0...white screen
Post by: jenkinhill on April 18, 2014, 15:49:09 PM
Log file is often stored on the server below html root. White screen can be the result of a 500 error - see http://forum.virtuemart.net/index.php?topic=121692.0

Or something wrong with the menu item configuration or SEF
Title: Re: Upgrade to 2.6.0...white screen
Post by: guybr on April 18, 2014, 16:11:08 PM
The wierd thing is, i see the other VM customer-end pages fine...
Title: Re: Upgrade to 2.6.0...white screen
Post by: Cragheyder on April 18, 2014, 22:48:18 PM
Ok, So I went click happy and upgraded to Virtuemart 2.6.0 from 2.0.24 before reading the php5.3.10 requirement. Now getting a blank screen on my start page and "vmError: VmTableData Sef Alias in record is missing! Can't save the record with no Sef Alias."

I cant upgrade my php version, can I roll back virtuemart to 2.0.24?

Help!!

Virtuemart 2.0.24

Virtuemart 2 – Live Update
Installed version 2.6.0
Latest version 2.6.0

Joomla! 2.5.17

Server technologies: LINUX, PHP 5.1, CGI 2.0, PERL 5.0, PYTHON 2.4, RUBY 1.8.4, MYSQL 5.0
Title: Re: Upgrade to 2.6.0...white screen
Post by: slumley on April 25, 2014, 07:40:11 AM
HI,

I have the same problem since i upgraded to VM2.6, I get a blank page.

This is my menu link:  index.php?option=com_virtuemart&view=virtuemart

Please can someone help.



[attachment cleanup by admin]
Title: Re: Upgrade to 2.6.0...white screen
Post by: jenkinhill on April 25, 2014, 09:58:21 AM
http://forum.virtuemart.net/index.php?topic=121692.0
http://forum.virtuemart.net/index.php?topic=123497.0
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