VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: mgordon on April 05, 2014, 16:03:08 PM

Title: Logged in customers don't get prices !
Post by: mgordon on April 05, 2014, 16:03:08 PM
Using Joomla! 2.5.19, Virtue Mart 2.0.26d. Unregistered visitors to my site get prices shown for the products, but as soon as a visitor logs in the prices disappear.
They can still add items to the shopping cart etc, but no prices are shown. Prices aren't shown when they go to their shopping cart either.
Anyone out there with a solution ???
Title: Re: Logged in customers don't get prices !
Post by: jenkinhill on April 05, 2014, 17:31:53 PM
Sounds like you have misconfigured the product shopper group - unless you are using shopper group specific pricing you should set the group for each product to be "Available for all"
Title: Re: Logged in customers don't get prices !
Post by: mgordon on April 05, 2014, 21:04:48 PM
When adding products I always add all shopper groups as avail option. So I have checked up on what you are suggesting. Thank you for the tip though.
Title: Re: Logged in customers don't get prices !
Post by: jenkinhill on April 05, 2014, 23:04:09 PM
Most VM stores do not need to use shopper groups at all.
Title: Re: Logged in customers don't get prices !
Post by: mgordon on April 06, 2014, 07:21:18 AM
Solved it. The default group had pricing options activated.