Print Page - 500 - Internal Server Error when registiring new user

Title: 500 - Internal Server Error when registiring new user
Post by: CADO on March 25, 2014, 01:32:31 AM

hi guys

When I try to register a new user with an existing user email address, my website shows a 500 - Internal Server Error instead of showing a warning message telling me
about the duplicated email address.

What could be causing this problem?

Regards

Title: Re: 500 - Internal Server Error when registiring new user
Post by: jenkinhill on March 25, 2014, 10:22:21 AM

http://forum.virtuemart.net/index.php?topic=79799.0

Look at the server error log for a description of the cause of the 500.

Title: Re: 500 - Internal Server Error when registiring new user
Post by: CADO on March 25, 2014, 23:51:13 PM

Thanks for the reply.
My host has managed to find and resolve the problem. It was caused by the fact that the logs/com_virtuemart.log.php file was missing.
In this situation Virtuemart was not able to log the errors. They have created that file and now the application returns error message when creating user with the same email account.

I hope this post helps other.

Thanks

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VirtueMart 2 + 3 + 4 => General Questions => Topic started by: CADO on March 25, 2014, 01:32:31 AM