VirtueMart Forum

VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: dayson88 on March 22, 2014, 17:29:18 PM

Title: I get this error message when someone registers - Error: 403 - Access Forbidden
Post by: dayson88 on March 22, 2014, 17:29:18 PM
I have an attachment to this question. Please see the print screen of the error message  that comes up after someone registers on my site , www.gentsndivas.com . I have searched online for solution but i just came accross this forum beleiveing it has to do with virtue mart, please help.

[attachment cleanup by admin]
Title: Re: I get this error message when someone registers - Error: 403 - Access Forbidden
Post by: Joyce Shanks on April 26, 2014, 18:56:44 PM
Hello,

I need some help please.

I am experiencing the same issue with my on-line check out system. Is there a resolution to this available? Can someone please help.

Thank you,

Joyce Shanks
www.eCause.ca




Quote from: dayson88 on March 22, 2014, 17:29:18 PM
I have an attachment to this question. Please see the print screen of the error message  that comes up after someone registers on my site , www.gentsndivas.com . I have searched online for solution but i just came accross this forum beleiveing it has to do with virtue mart, please help.
Title: Re: I get this error message when someone registers - Error: 403 - Access Forbidden
Post by: jenkinhill on April 26, 2014, 19:09:09 PM
It could be a third party template problem if Captcha is activated but the template is not updated to work with it. See http://forum.virtuemart.net/index.php?topic=99755.msg421553#msg421553
Title: Re: I get this error message when someone registers - Error: 403 - Access Forbidden
Post by: Joyce Shanks on April 26, 2014, 19:44:35 PM
Hi Kelvyn,

I am not using a template or a captcha for registration, I am trying to keep it simple for my peeps to get to payment. So this is not the issue, any other suggestions? I recently installed a new SSL certificate, do you think that may be a contributing factor?  :-\

Regards,

Joyce
Title: Re: I get this error message when someone registers - Error: 403 - Access Forbidden
Post by: jenkinhill on April 26, 2014, 20:34:24 PM
Do you require confirmation of registration by email?
Title: Re: I get this error message when someone registers - Error: 403 - Access Forbidden
Post by: Joyce Shanks on April 26, 2014, 20:47:39 PM
Hi,

no registration confirmation by email required, no.

Joyce
Title: Re: I get this error message when someone registers - Error: 403 - Access Forbidden
Post by: dayson88 on April 26, 2014, 21:47:30 PM
Sorry i did not come back here to tell you that i have gotten solution to the challenge. In my own case i kept troubleshooting and comparing with other virtuemart modules working well on other sites that i run. I later went to USER MANAGER, and clicked on OPTIONS on top right, and enabled ALLOW USER REGISTERATION , clicked d YES OPTION.
That solved it for me.
Title: Re: I get this error message when someone registers - Error: 403 - Access Forbidden
Post by: Joyce Shanks on April 26, 2014, 22:33:15 PM
Wooooo hooooo all fixed, thank you Kelvyn and Dayson88 (Dayson88) your comment helped me find the issue. I am not really tecky but Its fixed and I am truly grateful.

Thank you both!